Sales Development Representative (Phoenix, AZ) at Coursera in Remote

Summary: Coursera is one of the largest online learning platforms in the world, seeking a Sales Development Representative to generate interest and qualify leads for their sales team. The role involves engaging with prospective customers and collaborating with sales and marketing teams to build a robust pipeline of business. Responsibilities: - Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects - Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases - Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media and any other strategies that work - Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improving processes - Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities Required Qualifications: - A degree or professional experience equivalent - 6+ months of experience in a customer facing role (i.e. retail, customer service, sales) and history of internship(s) - Must be based in Phoenix, AZ OR Miami, FL Preferred Qualifications: - Experience with sales tools including: Zoominfo, Salesforce, and Outreach - Comfort working in ambiguous, quickly-changing environments - Have a basic understanding of sales and marketing - Experience with personal and interpersonal skills in order to effectively communicate with customers - Experience with high volume request and excellent time management skills Required Skills: Customer facing experience Important Skills: Sales tools proficiency, Sales, marketing knowledge Nice-to-Have Skills: Time management skills Benefits: Comprehensive health and wellness benefits, Bonus and RSU equity programs, Global perks designed to help you grow and thrive wherever you are