Courser Lapo Therapeutic Wellness is a private group practice in Kansas with licensed therapists, psychiatric nurse practitioners, occupational therapists, and speech language therapists committed to providing client-centered therapy and impacting our communities.

Key Responsibilities

Clinical Support

• Provide compassionate, hands-on support to patients during visits.
• Assist providers with patient intakes, assessments, and ongoing care.
• Monitor and record vital signs, ensuring accuracy in medical documentation.
• Support medication management by coordinating with pharmacies, completing prior authorizations, and assisting with prescription refills as directed.
• Ensure a safe and supportive environment for patients in clinical settings.

Administrative & Patient Care Coordination

• Manage the patient check-in process, including scheduling, insurance verification, and front-office support.
• Respond to patient phone calls, messages, and inquiries in a timely, professional manner.
• Maintain accurate and organized patient records in the Electronic Health Record (EHR) system.
• Assist with coordination of follow-up appointments, referrals, and provider availability.
• Support billing processes by ensuring documentation accuracy for insurance and claim submissions.

Team Collaboration & Compliance

• Work closely with providers, therapists, and administrative staff to ensure seamless patient care.
• Adhere to HIPAA and confidentiality standards to protect patient information.
• Follow all clinic policies, safety protocols, and regulatory requirements.
• Contribute to the overall positive culture and smooth operations of the practice.

Qualifications

• Required: CNA, CMA, MA, or LPN licensure/certification (current and in good standing).
• Experience: Previous healthcare or mental health setting experience preferred.
• Skills: Strong interpersonal, communication, and organizational skills; ability to multitask in a fast-paced environment; attention to detail in documentation.
• Technical: Proficiency with EHR systems, scheduling software, and basic office technology.
• Personal: Compassionate, patient-focused, and able to work collaboratively in a team-based setting.

Compensation and Benefits

• Pay: Competitive hourly rate based on experience and licensure.
• Insurance: Option to enroll in health insurance with company contribution. Optional Assurity supplemental coverage available.
• Paid Time Off: PTO and Paid Holidays for eligible employees.
• Retirement: 401K participation available.
• Professional Support: Company-provided office materials, training, and opportunities for professional growth.

Employment Terms

• Schedule: Full-time, during business hours.
• Start Date: As agreed upon.

Confidentiality

Maintain strict confidentiality of all proprietary and client information at all times.

Courser Lapo Therapeutic Wellness is an equal opportunity employer committed to diversity and inclusion in the workplace.