Recreation Manager at Country Club in Banning, CA

Recreation Manager

Sun Lakes Country Club, located in Banning, CA, is seeking a Recreation Manager to plan, implement, coordinate and oversee creative, customized community events, resident engagement and volunteer activities, resident-led clubs and recreational programs that enhance the lifestyle experience of our residents and members. The Recreation Manager brings the community vision to life through memorable events and programs that encourage neighbor-to-neighbor connection.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Events and Programs

• Develop, coordinate and implement customized intimate and large-scale community events that foster neighbor-to-neighbor interaction and a distinctive lifestyle for residents.

• Monitor and update the master community events and activities calendar, ensuring accuracy for posting on community monitors and the website.

• Create and implement surveys and processes to identify resident interests and support activation of community facilities.

• Support volunteer committees and resident-led clubs.

• Support the General Manager with Neighborhood Outreach committee programs that connect to community lifestyle, and with administrative tasks of the community service organization.

• Attend and participate in Board meetings as required, and work collaboratively with the Board and community partners to bring added value to events and activities.

Vendors and Budget

• Monitor monthly expenditures for all programming (events, activities and recreational programs) to manage expenses, ensure accurate coding and stay within budget.

• Ensure approved vendors meet insurance requirements; oversee all event and program vendors, including review of vendor invoices prior to payment.

• Build positive working relationships with community event and third-party recreation vendors and hold them accountable for excellent service to residents.

• Monitor and oversee third-party recreation vendors to maximize use of facilities and meet resident interests.

Communications and Reporting

• Maintain accurate documentation for all event and program plans, vendor contacts, budgets and event summary reports, using Troon standards and templates.

• Provide timely and accurate reports to your supervisor and others as requested.

• Provide event and program content for website updates, e-blasts, newsletters and social media, and work with the team on promotion strategies.

• Supervise day-to-day tasks of the Recreation Coordinators, including management of resident communication that reflects the community brand.

General

• Conduct business at all times with the highest standards of personal, professional and ethical conduct, in keeping with Troon's standards of hospitality and service.

• Ensure all safety precautions are followed while performing the work, and follow all policies and standard operating procedures as directed by management.

• Participate in meetings and work groups as needed to coordinate activities, resolve problems, obtain approvals and stay current on new developments, requirements, policies and regulatory guidelines.

• Perform special projects and other related duties as assigned.

The duties above are typical examples of the work performed in this role. Not every duty will be assigned to every position, and management reserves the right to add, modify or reassign duties as business needs require.

SUPERVISORY RESPONSIBILITY

• Provide oversight of all event and program vendors.

• Supervise two to five non-exempt team members.

QUALIFICATIONS

• Four-year college degree preferred, with an emphasis in hospitality, non-profit special events or recreation management, or equivalent work experience.

• Two to four years of experience in events or recreation, non-profit management, city community services and/or community management.

• Minimum of one year of experience working with volunteer committees and/or age-qualified groups preferred.

• Experience with non-profit operations management or special event coordination and operations is a plus.

• Experience publishing content to websites, e-blasts, newsletters and social media platforms.

• Demonstrated commitment to continual learning, such as attending seminars or industry workshops.

KNOWLEDGE, SKILLS AND ABILITIES

• Warm, outgoing personality with the ability to build positive relationships with diverse groups.

• Strong administrative, organizational, prioritization and time management skills, with the ability to multitask effectively.

• Budget knowledge and control for executing events, programs and communication expenses.

• Ability to collaborate with a diverse team and to think and work independently with self-direction.

• Strong ethical practices, good judgment, critical thinking and business savvy.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to stand, walk and move throughout the Club and community for extended periods, and to set up and break down event spaces.

• Occasional lifting of up to 25 lbs.

• Work hours will include evenings, weekends and holidays based on event schedules and business needs.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION

The pay range for this position is $75,000 – $85,000, annualized. Troon will compensate the successful candidate in accordance with the posted range; actual pay will be commensurate with experience, education and the specific responsibilities of the role. The base pay range is subject to change and may be modified in the future.

WHAT TROON OFFERS

• Troon offers a comprehensive benefits package that helps Associates manage their healthcare and retirement needs.

• Career growth and professional development opportunities across the Troon portfolio of clubs and communities.

• A culture that recognizes success and commitment, and that places Associates at the center of everything we do.

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage

• Retirement Benefits – 401(k) with employer match (19 years of age and older)

• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

• Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.

EQUAL OPPORTUNITY EMPLOYER

Troon is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with Troon are contingent upon a satisfactory background check.