Part Time Key Holder - Cotton On… at Cotton On Group · Friendswo…

Summary: Cotton On Group is a global fashion and lifestyle retailer based in Australia, and they are seeking a Part Time Key Holder for their Cotton On Kids store at Baybrook Mall. The Key Holder will be responsible for opening and closing the store, leading the team, providing exceptional customer service, and maintaining store standards. Responsibilities: - Open and close the store in accordance with company policies and procedures - Lead the store team as part of management - Provide exceptional customer service and resolve customer issues - Process sales transactions accurately and efficiently - Assist in inventory control, restocking, and merchandising - Ensure store cleanliness and safety standards are upheld - Support loss prevention efforts and report any unusual activity - Engages with store teams and customers professionally and respectfully - Train and mentor new associates as needed - Ability to interact collaboratively and work as a team towards a common goal - Maintain a professional presence and motivate and inspire others - Acting in a respectful manner to customers, managers and peers Required Qualifications: - Experience in Retail, preferably fast fashion experience - Demonstrated knowledge / ability of collaboration to drive results as a team - Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores - Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts - Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment - Must be at least 18 years of age or older to apply - High school diploma or equivalent - Minimum of 1+ years of retail sales experience - Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members - Ability to move around the store throughout the shift/workday - Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders) - Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets) - Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks Required Skills: Retail Sales, Retail Leadership, Inventory Control, Loss Prevention, Sales Transactions, Merchandising Benefits: 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids, Local and Global career growth - progress your career across our 3 Brands, Wellness support 24/7 – mental health, relationships, family + more, Discounts for you and your family - medical, travel, financial + more