Cotality→
Manager, Configuration Implementation at Cotality · Kolkata
Skills
Job Description
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of Cotality with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in Cotality's Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries.
While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the Cotality family, sharing the same commitment to innovation, quality, and client success.
When you join Next Gear India Private Limited, you become part of the global Cotality team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights.
The Opportunity
At Cotality, our leaders are technical powerhouses who lead from the front. As the Manager of Configuration Implementation, you will be the primary technical authority for our Kolkata delivery hub. This role requires a seasoned veteran who can balance high-level team leadership with deep-dive technical execution. You will master our internal systems, architect complex client flows for Validate and Scope, and ensure your team is delivering world-class accuracy.
What You’ll Actually Do
- Technical Orchestration: Act as the ultimate "Subject Matter Expert" for Cotality’s proprietary tools. You are the architect who designs how the system should handle the most complex business logic.
- Global Strategic Alignment: Work closely with US-based leadership to translate high-level business goals into actionable technical requirements for the Kolkata hub.
- "Player/Coach" Execution: Maintain a personal workload of the most mission-critical configuration tickets. You don't just manage the queue; you are a key contributor to it.
- Technical Mentorship & Standard Setting: You own the technical growth and quality standards of the 2 Consultants and 4 Analysts. You will conduct logic reviews and develop documentation to ensure zero-defect delivery.
- User & System Administration: Oversee administrative oversight across multiple systems, ensuring that permissioning and security standards are strictly enforced across the team.
- Continuous Improvement: Leverage your decade-plus of experience to identify bottlenecks in our configuration process and implement automated solutions using SQL, C#, and Python.
Schedule & Work Model
- Location: Kolkata Office.
- Working Hours: 1:00 PM to 10:00 PM IST.
- Hybrid Model: You will be in the office for the first half of the day, 3 days a week, and log back in from home to finish the shift.
Job Qualifications:
Job Qualifications
- Experience: 10–12+ years in technical configuration, software implementation, or systems engineering, with at least 3 years in a leadership or senior mentorship capacity.
- Advanced Technical Stack: Expert-level proficiency in SQL, C#, and Python. You must have a deep understanding of software architecture to troubleshoot complex data relationships and system behaviors.
- Markup Mastery: Expert-level ability to audit and optimize XML and JSON configurations.
- System Logic Expertise: A proven track record of building and managing complex conditional logic and automated workflow "flows" at scale.
- Operational Leadership: Proven ability to manage a high-volume ticket environment while simultaneously overseeing the technical output of a multi-tiered team.
- Strategic Communication: Ability to bridge the gap between technical engineering and operational goals, ensuring the hub remains aligned with global objectives.
Thrive with Cotality At Cotality, we’re committed to supporting your whole self-- at work and beyond. Our India benefits package is thoughtfully designed to promote your well-being, financial security, and professional growth. From comprehensive health coverage to flexible leave, retirement planning, and mental health support, we help you thrive every step of the way. Highlights include:
Health & Wellness: Company-paid Mediclaim Insurance, routine dental and vision care (including LASIK and cataract), annual health check-ups, and maternity benefits.
Mental Health: Access to 12 free sessions with top therapists and coaches for you and your dependents via Lyra.
Leave & Time Off: 11 paid holidays (state-specific), 10 well-being half days, paid sick, maternity, paternity, caregiving, bereavement, and volunteer time off.
Family Support: Coverage available for spouse, children, and parents or in-laws; includes maternity and parental leave.
Financial Benefits:
- ₹10,400 annual well-being account
- ₹15,000 medical reimbursement allowance
- ₹19,200 conveyance allowance
- House Rent Allowance with tax benefits
Insurance & Protection:
- Group Term Life and Personal Accident Insurance at 5x annual salary (company-paid)
Retirement & Savings:
- Provident Fund with employer matching
- Optional National Pension Scheme (NPS) contributions (pre-tax)
Extras: Performance bonuses, recognition rewards, and exclusive employee discounts.
**Cotality's Diversity Commitment:**
Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
**Equal Opportunity Employer Statement:**
Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status or disability. Cotality maintains a Drug-Free Workplace.
Please apply on our website for consideration.
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