Cotality→
Configuration Analyst at Cotality in Kolkata, West Bengal, IN
Skills
Job Description
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of Cotality with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in Cotality's Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries.
While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the Cotality family, sharing the same commitment to innovation, quality, and client success.
When you join Next Gear India Private Limited, you become part of the global Cotality team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights.
The Opportunity
As a Configuration Analyst, you are the technical engine of our delivery team. Your focus is on high-precision execution—taking requirements and turning them into functional system logic within our SaaS platforms. This is an ideal role for someone with a strong technical foundation who wants to become an expert in software implementation and automated workflows.
What You’ll Actually Do
- System Execution: Work within the ticket queue to build out client flows, set up automations, and adjust system logic according to project specs.
- User Administration: Execute day-to-day user management tasks in multiple internal systems, including account creation, password resets, and permission updates.
- Precision Auditing: Review and edit XML and JSON configurations to ensure the system is functioning exactly as intended.
- Learn the Platform: Deep-dive into our proprietary configuration tools. We provide the training; you provide the analytical mindset and technical curiosity.
- Support & Troubleshooting: Work alongside Senior Consultants to identify logic errors and refine system behavior during the testing phase.
- Self-Directed Management: Manage your assigned tickets independently, ensuring everything is completed accurately and within the expected timeline.
Schedule & Work Model (Kolkata Office)
- Working Hours: 1:00 PM to 10:00 PM IST.
- Hybrid Model: Team members are in the office for the first half of the day, 3 days a week. You may leave the office around 4:00 PM or 5:00 PM IST and finish your shift from home.
- Training: Comprehensive product and system training is provided for both roles.
Job Qualifications:
Job Qualifications
- Experience: 2–3 years in a technical role (Configuration, Tech Support, or QA) and/or a Bachelor’s degree in a STEM field.
- Markup Skills: Mandatory experience with XML. You must be comfortable reading and editing markup languages to verify system behavior.
- Technical Aptitude: Foundational knowledge of SQL, JSON, and programming logic (Python preferred).
- Operational Discipline: Proven ability to handle administrative tasks (like user management) with high attention to detail and security.
- Aptitude for Learning: A demonstrated ability to pick up new proprietary software and internal tools quickly.
Thrive with Cotality At Cotality, we’re committed to supporting your whole self-- at work and beyond. Our India benefits package is thoughtfully designed to promote your well-being, financial security, and professional growth. From comprehensive health coverage to flexible leave, retirement planning, and mental health support, we help you thrive every step of the way. Highlights include:
Health & Wellness: Company-paid Mediclaim Insurance, routine dental and vision care (including LASIK and cataract), annual health check-ups, and maternity benefits.
Mental Health: Access to 12 free sessions with top therapists and coaches for you and your dependents via Lyra.
Leave & Time Off: 11 paid holidays (state-specific), 10 well-being half days, paid sick, maternity, paternity, caregiving, bereavement, and volunteer time off.
Family Support: Coverage available for spouse, children, and parents or in-laws; includes maternity and parental leave.
Financial Benefits:
- ₹10,400 annual well-being account
- ₹15,000 medical reimbursement allowance
- ₹19,200 conveyance allowance
- House Rent Allowance with tax benefits
Insurance & Protection:
- Group Term Life and Personal Accident Insurance at 5x annual salary (company-paid)
Retirement & Savings:
- Provident Fund with employer matching
- Optional National Pension Scheme (NPS) contributions (pre-tax)
Extras: Performance bonuses, recognition rewards, and exclusive employee discounts.
**Cotality's Diversity Commitment:**
Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
**Equal Opportunity Employer Statement:**
Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status or disability. Cotality maintains a Drug-Free Workplace.
Please apply on our website for consideration.
Global Applicant Privacy Policy
By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.
Connect with us on social media! Click on the quicklinks below to find out more about our company and associates