Cosán Group→
Patient Enrollment Coordinator (Florida) at Cosán Group in Remote
Entry LevelRemoteFull-timeRemote$33k–$44k/yr
Skills
microsoft outlookmicrosoft office
Job Description
Patient Enrollment Coordinator (Remote – US)
**This is a remote position, it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.*
Job Title: Patient Enrollment Coordinator
Compensation: Starting at $16/hr, with the opportunity to earn up to $21/hr through performance-based bonus incentives
Location: Remote (FL)
Work Environment: Remote; fully onsite if residing near Tampa, FL or Independence, OH
Why Choose Us?
Cosán Group is committed to delivering excellence in preventive care services for at-risk older adults, supporting successful aging in place. As part of our team, you will help enhance overall health outcomes by connecting eligible patients with valuable care management services, including Chronic Care Management (CCM) and, Behavioral Health Integration (BHI). Join a mission-driven, supportive team that values your expertise and career growth.
What We’re Looking For:
We’re looking for a compassionate, patient-focused individual with strong communication skills to educate patients about their healthcare options and enroll them in programs that best meet their needs. The ideal candidate has knowledge of healthcare terminology, excels at navigating multiple systems while engaging with patients, and thrives in a goal-oriented environment. Bilingual (Spanish/English) candidates are highly valued!
What You’ll Do:
Patient Education & Enrollment -
Required Qualifications:
Preferred Qualifications:
Compensation & Benefits:
Work Environment & Requirements:
If you're ready to be part of an innovative, patient-centered team that values your expertise and career growth, apply today!
Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law
**This is a remote position, it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.*
Job Title: Patient Enrollment Coordinator
Compensation: Starting at $16/hr, with the opportunity to earn up to $21/hr through performance-based bonus incentives
Location: Remote (FL)
Work Environment: Remote; fully onsite if residing near Tampa, FL or Independence, OH
Why Choose Us?
Cosán Group is committed to delivering excellence in preventive care services for at-risk older adults, supporting successful aging in place. As part of our team, you will help enhance overall health outcomes by connecting eligible patients with valuable care management services, including Chronic Care Management (CCM) and, Behavioral Health Integration (BHI). Join a mission-driven, supportive team that values your expertise and career growth.
What We’re Looking For:
We’re looking for a compassionate, patient-focused individual with strong communication skills to educate patients about their healthcare options and enroll them in programs that best meet their needs. The ideal candidate has knowledge of healthcare terminology, excels at navigating multiple systems while engaging with patients, and thrives in a goal-oriented environment. Bilingual (Spanish/English) candidates are highly valued!
What You’ll Do:
Patient Education & Enrollment -
- Educate patients over the phone about insurance-sponsored programs that can help manage their chronic conditions.
- Introduce supplementary services such as CCM, BHI and, Principal Care Management (PCM).
- Meet or exceed daily call expectations and enrollment goals.
- Empower patients by guiding them in their healthcare journey and advocating for their needs.
- Utilize active listening skills to address patient concerns, provide solutions, and ensure they understand their healthcare options.
- Document all patient interactions accurately and compliantly in the electronic record system.
- Work collaboratively with a supportive and mission-driven team.
- Minimum average of 12-15 call attempts per hour.
- Minimum of 2 average enrollments per hour.
- Maintain minimum Quality Assurance (QA) metrics related to compliant use of scripting and documentation.
Required Qualifications:
- Entry-level work experience in a customer service, sales, healthcare enrollment, or call center role.
- Intermediate to advanced computer skills with proficiency in Microsoft Outlook and Office.
- Strong problem-solving, organizational, and time-management skills.
- A positive attitude with the ability to adapt quickly to new processes and priorities.
- Must reside in the United States.
Preferred Qualifications:
- Previous experience in sales, enrollment, or telephonic customer service role.
- Familiarity with CMS CCM/PCM guidelines and care management principles.
Compensation & Benefits:
- Starting at $16.00 per hour, with performance-based bonuses up to $21/hr.
- Paid Time Off + Company Holidays.
- Medical, Dental, Vision Insurance.
- Complimentary Life Insurance.
- 401(k) Plan.
- Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage.
- Employee Assistance Program including mental health resources.
- Company-provided equipment (laptop, monitor, headset, etc.).
Work Environment & Requirements:
- Work Arrangement: Remote (US); Fully onsite if residing near Tampa, FL or Independence, OH.
- Work Hours: EST or CST.
- High-speed broadband internet and private home workspace required.
- Must complete a company-provided internet speed test confirming minimum 50 Mbps download / 5 Mbps upload.
If you're ready to be part of an innovative, patient-centered team that values your expertise and career growth, apply today!
Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law