Leasing & Sales Consultant - Cortland Belmar at Cortland · Lakewood

Summary: Cortland is a recognized leader in the multifamily sector, focused on performance, innovation, and disciplined execution. As a Leasing & Sales Consultant, you will drive occupancy and revenue by combining sales strategies with exceptional engagement to create a thriving community experience for potential residents. Responsibilities: - Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and Key Performance Indicators (KPIs) - Actively manage your sales pipeline—follow up promptly, nurture potential residents, and close leases with confidence - Use consultative selling techniques to uncover needs, present solutions, and create value that resonates with each potential resident - Keep CRM records accurate and up to date for all potential resident interactions - Monitor and report on lead activity, conversion metrics, and pipeline health - Stay organized and disciplined to ensure timely follow-up and consistent engagement - Guide potential residents through the leasing process with confidence and care, making it simple, stress-free, and enjoyable journey that reinforces our brand promise of better living - Deliver a concierge-level experience by anticipating needs, offering personalized solutions, and creating memorable interactions - Build lasting relationships that inspire loyalty and referrals through exceptional service - Represent the community as an ambassador, showcasing not just homes but a lifestyle of comfort, convenience, and premium living - Handle objections gracefully, turning challenges into opportunities - Establish, manage, and maintain marketing programs and social media presence to attract and retain residents - Plan and execute resident events and engagement programs that strengthen community ties - Respond to coaching and feedback with agility; implement best practices promptly - Adjust sales approach based on market conditions, prospect needs, and leadership guidance - Maintain integrity, accountability, and reliability in all aspects of performance - Maintain a polished, approachable presence that reflects our premium brand standards in every interaction Required Qualifications: - Confident, persuasive, and people-focused with a natural ability to build rapport - Coachable and resilient, with a positive attitude and willingness to learn - Motivated by targets, results, and earning potential; comfortable being held to goals - Organized and disciplined with follow-up, time management, and attention to detail - Comfortable learning and using CRM systems to track leads and customer interactions - Professional, polished, and approachable with a strong sense of personal presentation - Aligns with company values and takes pride in representing a premium brand experience Preferred Qualifications: - 6+ months of sales, customer-facing, or performance-driven experience - Strong desire to succeed in a goal-oriented, fast-paced sales environment Required Skills: Sales, Consultative selling, CRM systems, Coachable