CORT→
Client Services Coordinator at CORT in Remote
Entry LevelRemoteFull-timeRemote$46k–$46k/yr
Skills
salesforcehubspotmicrosoft outlookmicrosoft wordmicrosoft powerpointmicrosoft excelcustomer servicesales supportmulti-tasking
Job Description
Summary: CORT is a leading provider of transition services, including furniture rental and related services. They are seeking a Client Services Coordinator to support online customers and internal sales teams by processing orders and service requests to ensure an exceptional customer experience.
Responsibilities:
- Facilitate the processing and closing of a rental agreement, following proper procedure and communication and follow up with appropriate departments to ensure excellent customer service
- Work with Account Executives to coordinate sales efforts
- Facilitate all post-delivery transactions for existing customers
- Follow company and district procedures to protect store security and company assets
- Knowledge of CORT's array of products when product substitutions are necessary
- Interacting in a professional manner with internal employees and external customers
- Work with Account Executives to coordinate sales efforts
- Ability to utilize computer systems (Salesforce) to manage contact information, schedule, email communication, customer research, and internal communications
- The ability to work at least forty (40) hours per week, and additional hours, as needed
- Complete required productivity and tracking on a consistent and timely basis
Required Qualifications:
- High school diploma or equivalent
- Experience with a CRM such as Salesforce or Hubspot
- Experience with Microsoft office including Outlook, Word, PowerPoint and Excel (basic excel skills)
- Prior customer service or sales support experience
- Ability to work in a fast-paced environment with strong multi-tasking and time-management skills
Required Skills: Salesforce, Hubspot, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Customer service, Sales support, Multi-tasking
Benefits: All of the technical equipment required to perform the job, Weekly Pay, Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date, 401(k) retirement plan with company match, Paid vacation, sick days, and holidays, Company-paid disability and life insurance, Tuition reimbursement, Employee discounts and perks, Opportunity to work alongside a tenured team with career growth and mentorship opportunities
Benefits
All of the technical equipment required to perform the job
Weekly Pay
Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
401(k) retirement plan with company match
Paid vacation, sick days, and holidays
Company-paid disability and life insurance
Tuition reimbursement
Employee discounts and perks
Opportunity to work alongside a tenured team with career growth and mentorship opportunities