Part-time Teller I (Peoples Bank, a division… at Cornerstone… · Post

Part-time Teller I (Peoples Bank, a division of Cornerstone Capital Bank)

Cornerstone Capital Bancorp, Inc., headquartered in Houston, is a Texas-based financial services company dedicated to helping families, businesses, and communities thrive. Through its primary subsidiary, Cornerstone Capital Bank, the organization operates a community and business banking franchise alongside a premier national home lending, servicing, and home insurance platform-based financial services company dedicated to helping families, businesses, and communities thrive.

Guided by a core Mission, Vision, and Convictions statement, Cornerstone operates 17 full-service banking locations across major Texas markets and more than 150 mortgage offices nationwide. The company has served nearly 700,000 customers through its family of brands, including Cornerstone Home Lending, Roscoe Bank, Peoples Bank, Cornerstone Servicing, and Cornerstone Insurance. Supported by 1,600 team members, Cornerstone is consistently recognized as a Fortune-certified Great Place to Work® and a Top Workplace.

Formed through the combination of Cornerstone Home Lending and The Roscoe State Bank, Cornerstone brings more than a century of experience and is the highest-capitalized new bank in Texas history.

Who we are looking for:

The Teller position is responsible for providing excellent customer service while performing a variety of lobby and drive-thru transactions for bank customers by assisting them with processing routine financial transactions on a day-to-day basis. The position requires prompt, efficient, and accurate service when processing transactions in accordance with all bank policy and procedure. Success in this job relies on your time management skills, organization, and positive attitude.

Hours are approximately 1-6 Monday through Friday, and every Saturday 9:00-12:00.

What you'll do:

• Responsible for comprehensive, prompt, and efficient customer transactions
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records
• Count checks and packages coins and currency
• Assist in the bank-by-mail function
• Issue cashier’s checks and gift cards
• Promote and explain other financial institution services such as a consumer and mortgage loan, IRA’s, certificates of deposit, safe deposit boxes and cashier’s checks
• Responsible for checking night depository bags and recording proper information on the financial institution’s forms
• Receive consumer loan and other payments, and ensures the payments match balances due
• Ensures the teller station is properly stocked with forms, supplies, etc.
• Balance cash drawer at the end of shift and compares totaled amount to computer-generated proof sheet
• Report any discrepancies to the supervisor/management as necessary
• Assist in balancing bank products at end of day.
• Perform fraud review for mobile check deposits.
• Assist in other daily teller tasks such as applying postage to outgoing mail, directing incoming faxes and mail and answer phones.
• Will follow established processes and guidelines in daily activities and adhere to all applicable laws and regulations.

What you need to be successful:

• Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team
• Customer Service Skills: Demonstrates professionalism and empathy in customer interactions with both internal and external customers
• Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
• Flexibility: Capable of handling multiple demands and can readily shift priorities
• Influence: Possess the capacity to be aware of, control, and express emotions, and to handle interpersonal relationships judiciously and empathetically
• Agility: Able to process information and move quickly through problem resolution
• Communication Skills: Comfortable and confident proactively engaging with and in conversation with different audiences
• Must be motivated, dependable and responsible
• Possess strong interpersonal and verbal communication skills
• Ability to work both independently and as part of a team in a fast-paced environment
• Sensitivity to confidential information is required
• Basic working knowledge of standard office equipment
• Strong attention to detail
• Ability to learn new systems quickly and effectively
• Highly reliable with the ability to maintain regular attendance and punctuality
• High School Diploma or equivalent
• Relevant experience in banking or financial services a plus

Where you come in:

We are a great company with great people. We are looking for experienced team members who will bring enthusiasm, attention to detail, and a servant’s heart to our team of top-tier mortgage and banking professionals. We work in a tight-knit, goal-oriented team where our customers and other team members can rely on them to ensure accurate and timely service.

We invite you to explore our company and consider making this your last career destination.

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and potentially a performance-based bonus dependent upon position/department.

What to do next:

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you are a part of our CCB family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working here.