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Erie Taste NY Assistant Market Manager - Grand… at Cornell… · Grand…
Skills
Job Description
This position will serve as the Taste NY Assistant Market Manager for Cornell Cooperative Extension Erie County and will work under the direction and supervision of the Executive Director and the Taste NY Market Manager.
The Erie Taste New York Store and program promotes local agricultural products and agri-tourism and will help represent Cornell Cooperative Extension of Erie County to the public, NYS Department of Agriculture and Markets and Cornell University; a familiarity with local agriculture products and retail food sales will be demonstrated. Primary responsibilities include clerical/administrative support with day-to-day planning, coordination, routine management, guidance to market clerk staff, straightforward inventory management, purchasing, operation of cash register, basic cash controls, operation and maintenance of inventory and Point of Sale software, regular staff scheduling, transportation of inventory from warehouse to store, customer service, and general record keeping. This position will provide oversight to temporary program staff and program volunteers as needed.
Position may require travel to vendor locations to pick up orders as assigned by Supervisor.
REQUIRED QUALIFICATIONS
• Associates or Equivalent Education. (GED/High School Diploma with one-year transferrable program/functional experience may substitute).
• Experience relevant to the role of the position.
• Valid NYS Driver’s License and Ability to meet travel requirements associated with this position.
• Ability to meet acceptable background check standards.
• Ability to work flexible hours, which may include evenings and/or weekends, as appropriate.
• Ability to clearly communicate (speak, read, and write proficiently) in English.
• Demonstrated ability to provide leadership, supervision, and guidance to staff.
• Ability to complete basic math functions in a fast-paced environment.
• Ability to communicate effectively, clearly, and tactfully through verbal, written and electronic methods.
• Ability and willingness to work with a high degree of integrity, accuracy, organization, sound professional judgment, and the ability to handle confidential, sensitive information.
• Ability to organize, manage, and prioritize multiple tasks, deadlines, requirements, and priorities to complete work in a timely manner and within established deadlines.
• Ability to follow procedures and written instructions.
• Detail-oriented.
• Proficiency with windows-based software including use of the internet and Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
• Must be able to drive personal or Association vehicle for pick-up and delivery of product. Handcart or dolly may be used for transportation purposes – no heavy equipment use required.
• Ability to lift 20lbs to 50lbs regularly with or without reasonable accommodation.
• Ability to work in a typical retail environment which may include lifting, moving, and/or transporting supplies, work related materials, and equipment with or without accommodation. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
PREFERRED QUALIFICATIONS
• Familiarity with electronic technology (e.g., video, audio, computers, etc.).
• Experience working in customer service and retail environments.
• Understanding of basic marketing and promotion.
• Financial accounting and order tracking.
• Knowledge of basic marketing strategies, advertising and distribution of products.
• Experience in local food display, merchandising, and sales as well as the promotion of agri-tourism.
• Demonstrated ability to creatively solve problems.
• Demonstrated ability to manage inventory, collect recommendations and recognize “top-sellers.”
• Ability to work independently, make decisions, attend to details, and handle multiple tasks and work under pressure.
• Ability to manage staff, create and maintain schedules, manage inventory, purchase concession items, consumables and janitorial goods.
ESSENTIAL FUNCTIONS
Program Delivery - 10%
• Educate the public on local agriculture products.
• Educate farmers/vendors in agricultural marketing practices (i.e., Retail Ready).
• Utilizing existing resources, including guidance of Executive Director and Market Manager, as it relates to program delivery.
• Provide experiential learning opportunities to vendors on agri-marketing topics such as labeling, tracking sales and use of social media marketing.
• Engage and interact with customers to educate them on the local food system, NY Agriculture and agricultural related issues.
• Educate Taste NY Clerks on local and/or regional food and agricultural products.
• Teach Taste NY Clerks about marketing practices and train them in the specifics of marketing local farms and food products in a Taste NY market setting.
• Serve as a subject matter resource for Taste NY products.
• Represent Cornell Cooperative Extension before the public, community leaders, government officials, Cornell or other land grant universities as part of program delivery.
Administrative Management - 5%
• Provide supervision, coaching, and feedback of assigned staff providing constructive feedback and overall performance management.
• Assist Market Manager to provide guidance and oversight to clerk staff and volunteers on facilities maintenance and housekeeping chores.
• Give guidance and oversee completion of clerk staff entries into store logs and/or equipment journals.
• Assistant Market Manager will interface with Thruway Authority (property owner at WNY Welcome Center), DOT and 3rd party contractors according to established procedures.
• Assist with solving problems and resolving conflicts that arise in the Taste NY Market Program utilizing appropriate, existing policies and procedures.
• Supervise direct reports; provide direct feedback on performance through formal and informal channels; conduct formal annual performance reviews for direct reports.
Administrative Coordination/Operation - 80%
• Assist with establishing work schedules/staff scheduling based on needs of the Marketplace.
• Learn and work with inventory software and POS software.
• Receive incoming deliveries and management logistics of inputting products into the POS system and getting them ready to be on the sale floor.
• Support Market Manager in inventory management; monthly shrink records and physical inventory.
• Assist Market Manager in cash errands and off-site errands.
• Support Market Manager for the timely delivery of inventory invoices and purchase orders in preparation for accounting department.
• Following procedures, purchase concession items, consumables, and janitorial goods.
• Provide routine clerical and retail market service.
• Act in the capacity of cashier, stock clerk, and utility clerk as necessary when short staffed.
• Provide routine support to Market Manager to analyze electronic problems with POS hardware and software or mechanical issues with refrigerators, freezers and/or other machinery at facility.
• Coordinate repairs on programs or machinery with appropriate vendors. Equipment includes but not limited to: multi-line phone, cash register, interactive display and video monitor.
• Assist with the preparation of Taste NY progress reports for funders.
• Prepare and submit accurate expense reports, mileage reports, receipts/supporting documentation, and/or vouchers in a timely manner per established policy and procedures.
• Maintain confidentiality of all information and data collected, accessed and/or maintained.
• Provide data and information to assist with preparation of reports, impact statements, and success stories for funders, advisory committees, Board, and others as requested.
• Transport self and/or program materials/resources necessary for performing position responsibilities.
Professional Improvement - 5%
• In cooperation with the Supervisor, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes in programming and association priorities.
• Participate in all required orientation, training, and/or in-service meetings and events as scheduled/required.
Health and Safety - Applies to all duties and functions
• Support the association to maintain a safe working environment.
• Be familiar and strive to follow any applicable federal, state, local regulations, association health and safety policy/procedure/requirement and standard.
• Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
Policy and Other Duties as Assigned - Applies to all duties and functions
• Collaborate in activities that are in general support of Cornell Cooperative Extension including but not limited to attendance at staff meetings, timely reporting of expenses, working with other staff, general marketing of Cooperative Extension programs and other duties as assigned.
• Conduct all programming and activities in accordance with applicable federal, state and local laws and regulations.
• Aware of, and adheres to, established Cornell Cooperative Extension Association policies, procedures, processes and Skills for Success.
• Represent Cornell Cooperative Extension to the public, community leaders, colleagues, volunteers, members of Cornell University faculty and staff, government officials and the general public in a professional manner at all times.
• Perform all assigned duties in a professional, timely, and accurate manner.
• Maintain regular and predictable attendance and punctuality.
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POSITION DETAILS
Expected Weekly Hours: 40 hours per week (Full-Time)
Hourly Wage: $23.00 to $23.50, commensuarate with experience.
Location: Based from Grand Island, NY
Remote Status: Remote work is not available.
Benefits: Full benefits, based on eligibility, including:
• Paid Vacation, Sick, and Personal leave
• Paid Holidays
• NYS Health Insurance Program (including Dental Insurance)
• NYS Retirement (NYSLERS)
• Tax Deferred Annuity Plan
• Long-Term Disability
• Employee Assistance Program (EAP)
• Flexible Spending Accounts
• Term Life Insurance
• Personal Accidental Insurance
• Legal Plan Insurance
• Auto and Homeowner’s Insurance
• Pet Insurance
• New York’s 529 College Savings Program
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APPLICATION DEADLINE
Apply online by 11:59pm EST on May 28, 2026
Review of applications will begin immediately. Position will remain open for applications until satisfactory pool has been identified. Contact Kimberly at wsbn-recruiter@cornell.edu with questions.
Please be sure to read the Notice to Applicants found on the Jobs with CCE page.
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HOW TO APPLY
To be considered all applicants are requested to:
(1) Complete all sections of the Online Application
(2) Upload/attach a Cover Letter and Resume
(3) Upload/attach 3 Professional References
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Upload *ALL* documents (PDF or MS Word format) at the beginning of the application process. This allows our system to pre-fill parts of the application and saves you time.
External Applicants (including current employees of other CCE offices): Submit application materials via the "APPLY" button located within this job posting. Please refer to Applying for a Job (External Candidate) for additional guidance.
Internal Applicants (current employees working at this CCE office): Apply via Workday under the "Career, Talent and Performance" section.
The Association may make reasonable accommodations to enable applicants to participate in the hiring process and employees to perform the essential functions of their job. If you require an accommodation so you may participate in the selection process you are encouraged to contact the recruiter listed above.
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No relocation or VISA Sponsorship available.
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Job Title:
Association Program Coordinator ILevel:
004Pay Rate Type:
HourlyCompany:
Contract CollegeContact Name:
Kimberly AmeyCornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.
Notice to Applicants: Please read the required Notice to Applicants statement. This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant.