Customer Service Representative at Copart in Indianapolis, IN

Summary: Copart is a technology leader and the premier online vehicle auction platform globally, seeking a Customer Service Representative (CSR) to provide exceptional customer service to their clients. The CSR will facilitate vehicle releases and support customers through various communication channels, ensuring a positive experience with the company. Responsibilities: - Provide exceptional customer service to internal and external customers - Offer solutions that aid and facilitate a unique customer service experience - Obtain the release of vehicles located at body shops and/or other locations - Perform other office support functions as needed - Understand client needs and offer solutions and support - Answer and place calls in a professional manner - Focus on call resolution and use company resources to gather information and offer solutions to meet customer needs - Perform other duties as assigned Required Qualifications: - One year of office support experience in a customer service role preferred - High School diploma - Excellent customer service skills and attitude - Excellent written and verbal skills - Proficient with office equipment - Attention to detail - Problem-solving - Computer proficiency - MS Suite - Typing speed 45WPM - Professional appearance - Ability to multi-task in a fast-paced environment - Occasional overtime as needed Preferred Qualifications: - Bilingual skills a plus Required Skills: Customer service skills Important Skills: Computer proficiency, Bilingual skills Nice-to-Have Skills: verbal skills, Typing speed 45WPM, Professional appearance, multi-task, Proficient with office equipment, written skills Benefits: Medical/Dental/Vision, 401k plus a company match, ESPP - Employee Stock Purchase Plan, EAP - Employee Assistance Program (no cost to you), Vacation & Sick pay, Paid Company Holidays, Life and AD&D Insurance, Discounts, Along With Many Other Employee Benefits.