Operations Coordinator at Constellation Institute in Berkeley, CA

Summary: Constellation Institute is an independent research center focused on AI safety. The Operations Coordinator role involves providing office, administrative, and customer support to staff and researchers in a collaborative environment. Responsibilities: - Administrative support: Reserving offices and meeting rooms. Booking travel and lodging for visitors and guests, preparing desks and offices for new members, updating headcount estimates, etc - Customer support: Welcoming visitors when they arrive, registering them in our systems, and giving orientation tours. Managing inbound support requests, solving the ones you can, and escalating tickets that require input from other team members - Site support: Troubleshoot and fix issues around the office. Order food, drinks, and office supplies. Update and post signage - Event support: Staffing workshops and happy hours, helping with event setup and takedown, identifying and responding to issues - Team support: Supporting other programs and projects as needed. Over time, you can take on more responsibility and ownership of the work you find most interesting Required Qualifications: - Experience coordinating administrative tasks for a team - Ability to be friendly, professional, and engaging with a wide range of people - Clear, concise written communication - Strong attention to detail - High level of proficiency with Google Docs & Sheets - Comfortable learning new web applications and technologies Preferred Qualifications: - Experience managing customer support issues or user requests - Experience maintaining a physical workspace - Experience planning in-person events for groups - Experience using Slack, Asana, and CRM tools Required Skills: Administrative coordination, Google Docs, Google Sheets, Web applications, Slack, Asana, CRM tools, Customer service Benefits: Healthy lunches and dinners catered by our amazing kitchen team, Unlimited snacks & drinks, Generous vacation policy, 401(k) with employer match, Employer-paid commuter benefits, High-quality health, dental, and vision insurance, Friendly and supportive team, Regular interaction with AI safety researchers and thought leaders