Clerical Assistant L1-2 - Gas Work… at Consolidated… · New York

Core Responsibilities

• The Candidate will utilize mainframe and other Company record keeping and tracking systems including; Gas Central, Customer Care & Billing (CC&B), Customer Project Management System (CPMS), Adept, Oracle, Customer Relationship Management System (CRMS), Enterprise Geographic Information System (eGIS).
• Duties will include, but not limited to: logging and tracking information across multiple systems, requisitioning and receipting for services and materials, preparing letters and memos, compiling status reports, maintaining current files of maps and plates, managing office inventory, scheduling appointments with customers, and handling various customer inquiries.
• Demonstrate the ability to manage multiple assignments and adapt to changing priorities.
• The individual will perform frequent interaction with contractors, internal and external customers, and city agencies.
• Regular customer contact will be required.

Required Education/Experience

• High School Diploma/GED and Previous clerical work

Relevant Work Experience

• Excellent clerical and organizational skills and competency in Microsoft Office Suite Required
• Excellent interpersonal and telephone skills Required
• Ability to manage multiple assignments and changing of priorities Required

Skills and Abilities

• Excellent organizational skills
• Well organized, detail oriented and flexible to handle multiple assignments
• Demonstrates a high level of accuracy, even under pressure
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
• Demonstrated customer service skills

Licenses and Certifications

• Driver's License Required

Physical Demands

• Ability to push, pull, and lift up to 25 pounds
• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Possess manual dexterity and the ability to use hands for the duration of the workday
• Ability to stoop, bend, reach, and kneel throughout the workday

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Applicants must be able to respond to company assigned System Emergency Assignment to restore service to customers.
• Applicants must pass all required placement exams

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

 

Technical Difficulty Statement:

For technical issues, please contact us at careerconnect@coned.com

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.