Connecticut Community Care - Associate… at Connecticut… · Location…

About Sage Solutions Partners, LLC

Sage Solutions Partners, LLC (Sage) provides privately funded, concierge care management services to older adults and individuals with disabilities. With a strong emphasis on quality of life and independent living, Sage delivers highly individualized services based on comprehensive assessments and personalized care plans. 

Position Summary

The Associate Director of Business Growth & Partnerships is responsible for leading and executing Sage’s business development strategy to drive revenue growth, expand market presence, and strengthen strategic partnerships.

Reporting to the Director, this role owns the day-to-day execution of growth initiatives, including partnership development, referral expansion, and contract support. The Associate Director serves as a key external representative of Sage and is accountable for translating strategic priorities into measurable business outcomes.

Essential Functions

Business Growth & Development (Primary Ownership)

• Lead the execution of Sage’s business development strategy, with accountability for expanding referral networks, securing new partnerships, and increasing service utilization. 
• Identify, pursue, and help secure new group contracts and business opportunities aligned with organizational growth goals. 
• Develop and implement targeted outreach plans to establish and grow Sage’s presence in new and existing markets. 
• Build, manage, and grow relationships with referral sources, healthcare providers, and community organizations to drive consistent and sustainable growth. 
• Maintain and actively manage a business development pipeline, tracking outreach, opportunities, conversion rates, and outcomes. 
• Identify emerging opportunities, trends, and market needs, and elevate strategic recommendations to the Director. 

Customer & Partner Relationship Management

• Serve as the primary point of contact for key referral partners, ensuring a high-touch, responsive, and relationship-driven experience. 
• Manage high-volume and high-priority referral relationships with accountability for satisfaction, retention, and growth. 
• Collaborate with internal teams to ensure seamless onboarding, service coordination, and ongoing partner communication. 
• Monitor and track partner engagement, referral activity, and satisfaction; implement improvements based on feedback and data. 
• Represent Sage in a professional and credible manner, strengthening brand reputation and increasing referral volume. 

Leadership & High-Level Engagement

• Serve as a strategic liaison in complex or high-profile client and partner situations requiring leadership-level involvement. 
• Represent Sage in key meetings with partners, clients, and stakeholders, ensuring alignment and clear communication. 
• Drive accountability by ensuring follow-through on commitments, action items, and partnership agreements. 
• Support the Director in advancing organizational priorities and reinforcing a culture of service excellence and accountability. 

Contracting & Financial Contribution

• Support and participate in contract development and negotiation processes with external partners, ensuring alignment with organizational standards. 
• Contribute to rate discussions and service alignment to support financial sustainability and growth. 
• Accountable for overall revenue growth through new or enhanced contracts, referral expansion, partnership development, and maximizing service utilization. 

Business Operations & Cross-Functional Execution

• Collaborate in the development, implementation, and refinement of systems and processes that support operational effectiveness and scalability. 
• Partner with cross-functional teams to support successful rollout of new initiatives, tools, and workflows. 
• Ensure alignment between business development efforts and operational capacity. 
• Participate in finance and operational meetings, contributing insights on growth performance, partner activity, and market trends. 

Performance Expectations

Success in this role will be measured by:

• Growth in referral volume and strategic partnerships 
• Expansion into new markets or service areas 
• Contribution to revenue growth and service utilization 
• Strength and retention of partner relationships 
• Effective execution of business development initiatives and follow-through

Education

• Bachelor’s degree required in one of the following fields:Social Work, Nursing, Healthcare Administration, Human Services, Public Health, Business Administration, Marketing or a related field 
• Master’s degree (e.g., MSW, MHA, MBA, or related) preferred 

Experience

• 3–5+ years of progressive experience in healthcare, care management, human services, or a related field 
• Demonstrated experience in business development, partnership management, or referral growth 
• Experience working with older adults and/or individuals with disabilities strongly preferred 
• Proven ability to build and sustain relationships with healthcare providers, community partners, and referral sources 
• Experience navigating complex client situations and coordinating across multiple stakeholders 
• Exposure to contract management, program growth, or service expansion initiatives preferred 

Preferred Qualifications

• Candidates with a strong track record of generating referrals, developing strategic partnerships, or growing service lines will be given strong preference