Professional Service Manager at Connecteam in Remote

Summary: Connecteam is a TLV-based startup on a mission to transform the work experience for the deskless employees. They are seeking a driven and tech-savvy Professional Service Manager to deliver professional services to clients, set up features based on workflows, integrate with other platforms, and migrate data. The role involves close collaboration with CS and R&D teams to enhance customer processes and onboarding. Responsibilities: - Meet with clients daily to deliver professional services - Work offline to complete tasks assigned by clients - Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions - Manage multiple tasks in a fast-paced, high-pressure environment - Collaborate with the CS and R&D teams to ensure a seamless customer experience Required Qualifications: - 1 year of experience in a SaaS company – MUST - Native-level English proficiency – MUST - You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve - Strong team player with excellent communication and collaboration skills - Ability to thrive in a high-pressure environment Required Skills: SaaS experience, Native-level English Important Skills: Tech-savvy Nice-to-Have Skills: Collaboration skills, thrive under pressure Benefits: Medical Coverage, Insurance plan, 401K, Paid time off for vacation, Sick days