Professional Service Manager at Connecteam in New York, NY

Summary: Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. In this role, the Professional Service Manager will deliver professional services to clients, set up Connecteam features based on their workflows, and ensure a seamless customer experience.

Responsibilities:
- Meet with clients daily to deliver professional services
- Work offline to complete tasks assigned by clients
- Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions
- Manage multiple tasks in a fast-paced, high-pressure environment
- Collaborate with the CS and R&D teams to ensure a seamless customer experience

Required Qualifications:
- Native-level English proficiency
- You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve
- Strong team player with excellent communication and collaboration skills
- Ability to thrive in a high-pressure environment

Preferred Qualifications:
- 1 year of experience in a SaaS company

Required Skills: SaaS industry experience, English proficiency

Benefits: Medical Coverage, Insurance plan, 401K, Paid time off for vacation, Sick days, Weekly happy hours, Holiday parties