Aesthetics Medical Assistant at Confident Med Spa in Amherst, NH

Apply Description The Medical Assistant (MA) plays a vital role in supporting clinical operations within our medical spa and functional wellness practice. This position combines traditional clinical assisting responsibilities with patient-centered wellness support, aesthetic services assistance, and exceptional customer care. The ideal candidate is professional, detail-oriented, adaptable, and passionate about aesthetics, preventative health, and holistic wellness. Key Responsibilities Clinical Support · Prepare treatment rooms and patients for aesthetic, wellness, and medical procedures · Assist licensed providers (MD/DO, NP, PA, RN) during aesthetic treatments, injections, laser procedures, IV therapy, and functional wellness visits · Obtain and document vital signs, medical histories, medication lists, and consent forms · Perform phlebotomy and specimen processing for laboratory testing (if certified) · Administer injections, vaccines, or medications as permitted by state scope and training · Ensure accurate documentation in the electronic medical record (EMR) Aesthetic & Wellness Assistance · Support services such as body contouring, laser treatments, facials, IV hydration, hormone therapy, weight management, and wellness consultations · Educate patients on pre- and post-treatment care under provider direction · Assist with product recommendations and patient education for skincare, supplements, and wellness plans · Maintain treatment room readiness, equipment calibration, and supply inventory Patient Experience & Customer Service · Greet patients warmly and maintain a calm, professional environment · Provide clear communication and compassionate support throughout the patient journey · Address patient questions and concerns within scope, escalating clinical issues appropriately · Support front desk workflows as needed (check-in, scheduling, follow-ups) Safety, Compliance & Operations · Maintain strict adherence to infection control, OSHA, HIPAA, and laser safety protocols · Assist with quality assurance, safety checks, and incident reporting · Clean, disinfect, and stock treatment areas per protocol · Participate in ongoing training, competency assessments, and team meetings Requirements Qualifications · Medical Assistant certification or diploma from an accredited program (required) · Current CPR/BLS certification (required) · Phlebotomy certification preferred · Prior experience in a medical spa, aesthetics, functional medicine, or wellness setting preferred · Strong interpersonal, organizational, and multitasking skills · Professional appearance and commitment to patient confidentiality and safety Skills & Attributes · Patient-focused with excellent bedside manner · Comfortable in a fast-paced, service-oriented environment · Interest in aesthetics, wellness, and preventative medicine · Ability to follow protocols while adapting to individualized patient care plans · Team-oriented with a positive, proactive attitude Physical Requirements · Ability to stand for extended periods · Ability to lift up to 25 lbs · Manual dexterity for clinical and aesthetic procedures Schedule & Compensation · Full-time or part-time; may include evenings or weekends · Competitive hourly wage based on experience · Employee discounts on services and products · Opportunities for growth, advanced training, and cross-functional skill development