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CareLink Communications Specialist, 1p-1a… at Cone Health · CareLink
Mid LevelOn-siteFull-timeCareLink
Job Description
CareLink Communications Specialist, 1p-1a Thurs-Sat
Location: CareLink · Onsite
Administrative SupportExcited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Essential Job Function:
- Uses various communication devices, such as computers, pagers, voice communications devices (two-way radios), and telecommunications systems, to facilitate efficient and clear communication within the hospital/medical group, ensuring seamless coordination of patient transport and care.
- Demonstrates clear and coherent communication skills when interacting with all individuals within the secondary market and the health system, maintaining ongoing communication with transport units throughout the entire transport process to ensure timely and effective patient referrals and consults.
- Helps perform accurate data entry that will improve the referral and dispatch process, ultimately enhancing patient care and transport efficiency.
- Supports receiving and facilitating all incoming communications in an efficient manner, promptly notifying the team leads to ensure timely resolution and appropriate response to critical situations.
- Helps maintain accurate and complete follow-up information as well as ensures the accurate and timely entry of patient charge information into the billing interface, contributing to effective revenue cycle management.
- Performs other duties as assigned.
Education:
- Required: High School Diploma or equivalent.
Experience:
- Required: 1 Year.
Licensure/Certification/Listing:
Work Shift :
Evenings/Weekend Rotation (United States of America)On Call Required
NoFTE:
0.9Job Type:
Benefit Eligible (20-39) Hours/Week