Transaction Processing Associate II at Conduent · Guatemala…

TRANSACTION PROCESSING ASSOCIATE II Location: Guatemala City, Guatemala, Guatemala Job Track Description: • Performs business support or technical work, using data organizing and coordination skills. • Performs tasks based on established procedures. • In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile • Expands skills within an analytical or operational process. • Maintains appropriate licenses, training, and certifications. • Applies experience and skills to complete assigned work. • Works within established procedures and practices. • Works with a moderate degree of supervision. Functional Knowledge • Has developed skills in a range of processes, procedures, and systems. Business Expertise • Integrates teams for the best outcome and achievement of company goals. Impact • Impacts a team, by example, through the quality service and information provided. • Follows standardized procedures and practices. • Receives regular, but moderate supervision and guidance. Leadership • Has no supervisory responsibilities. • Manages own workload. Problem Solving • Ability to problem solve without supervisory approval. • Evaluates and selects solutions from established operating procedures. Interpersonal Skills • Exchanges information and ideas effectively. Responsibility Statements • Captures and validates more complex data. • Pre-adjudicates documents and corrects data. • Researches and examines issues and ensures information is available for next steps. • Conducts extra searches to extract accurate data and inputs the same. • Completes assignments using multiple source documents to verify data. • Follows up on pending research documents. • Returns electronic data forms to the customer for additional information. • Performs other duties as assigned. • Complies with all policies and standards. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.