Technical Business Analyst at Conduent in Remote

Summary: Conduent is a company that delivers mission-critical services and solutions for Fortune 100 companies and governments. They are seeking a Technical Business Analyst to connect people, processes, and technology while supporting system access, troubleshooting issues, and managing equipment inventory. Responsibilities: - Gather and analyze business requirements to support system enhancements and operational needs - Write and refine user stories; manage and prioritize the product backlog to maximize business value - Perform business analysis activities, including documenting requirements and creating project specifications - Validate software performance, stability, and interoperability across systems - Support Change Requests through SIT, UAT, Client UAT, and production deployment - Build a working understanding of departmental processes, systems, and applications to effectively troubleshoot issues - Partner with Conduent technical teams to report, diagnose, and resolve technical issues - Track and maintain equipment inventory, ensuring all assets are accurately logged - Support system updates and coordinate testing with internal and external technical teams - Assist with system credential requests for both Conduent and client systems - Serve as a liaison between internal teams and the client to resolve network or application issues Required Qualifications: - Minimum of one year of experience in systems analysis, including writing user stories and refining requirements through team collaboration - Experience working directly with staff, product teams, and client teams to support product vision and roadmaps - Proficiency with MS Office applications and Visio - Strong communication skills - Ability to work weekend hours as needed Preferred Qualifications: - Bachelor's degree in Data Analytics or a related field Required Skills: Systems analysis, User stories Important Skills: MS Office proficiency, Visio Benefits: Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment., Retirement Savings: We will support you as you save for your future., Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more., Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint., Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career., Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work., Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diverse efforts.