Specialist, Sales Development (Cantonese… at Concentrix · Kuala…

Specialist, Sales Development (Cantonese Speaker) Location: MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza Job Title: Specialist, Sales Development (Cantonese Speaker) Job Description As a Lead Generation Representative (LGR), you will play a crucial role in identifying new opportunities, optimizing partner-led leads, and accelerating low-value deals. Working closely with our channel ecosystem and inside sales teams, you’ll help drive efficient pipeline creation and improve the win rate across SMB accounts — ensuring we connect the right solution to the right customer, faster Partner Opportunity Optimization · Qualify and accelerate partner led opportunities. · Collaborate closely with partners and channel managers to drive higher win rates and shorten sales cycles. · SFDC Hygiene - ensure data accuracy and follow up on aged opportunities · Delegation of current opportunities ( SS1-to SS3 ) for x threshold ( SS1-SS7) for opportunities below the agreed threshold. · Deliver structured feedback loops to improve partner lead quality and engagement. · Develop and codify best practices and sales workflows for interactions with the pilot countries. Conversion and Follow-Up of Marketing Qualified Leads (MQLs) · Close coordination with BDR teams to support the progression of marketing-generated leads, with particular emphasis on low-value opportunities assigned directly to the channel. · Receipt and management of Marketing Qualified Leads (MQLs) handed over by BDRs, ensuring timely follow-up and appropriate routing for further qualification or partner engagement. · Delegation of current opportunities (SS1-to SS3) for x threshold ( SS1-SS7) for opportunities below the agreed threshold. Proactive Opportunity Hunting · Identify and engage new business opportunities across the SMB and unattended customer segments through daily outbound outreach (phone, email, LinkedIn, etc.). · Research accounts to understand their needs, key contacts, and buying triggers. · Develop a strong understanding of our product offerings and tailor messaging to address the unique needs of smaller organizations. Explain products/solutions and value proposition to businesses of different verticals and explain how they address client needs. · Execution of outbound prospecting campaigns aligned with the Geo’s ( IB Campaigns, NPI sales, VME Campaigns, etc.). · Develop sales plans, recovery plans in agreement with the country sales and channel. · Build new opportunities in unattended accounts, follow up, ensure partner delegation and closing depending on agreed threshold Sales Process & CRM Discipline · Maintain high standards of Data Management & CRM hygiene, ensuring all opportunity data is updated, complete, and actionable. Maintain accurate records of all calls, leads, and customer interactions in the CRM system (e.g., Salesforce). · Track and analyse opportunity progression, lead aging, and conversion metrics. · Support faster close cycles for low-value (20K-50K USD) SMB deals. · Ensure seamless handoff to account managers or inside sales reps with full context. Requirement · Experience: 1–3 years of experience in lead generation, sales development, or inside sales—preferably in a high-tech, SaaS, or B2B environment. · Sales: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound/outbound phone sales with a great phone manner · Communication Skills: Excellent verbal communication and interpersonal skills. · Tech-Savvy: Comfortable discussing technology topics. Understanding of SMB market dynamics and buying behaviors is a plus. · CRM Proficiency: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft). · Goal-Oriented: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team · Team Player: Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment · Organizational & Productivity Skills: Organized and has pipeline management, time management skills and prioritization skills Location: MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza Language Requirements: Yue (Cantonese) Time Type: Full time