Senior Scrum Master at COMRISE in Taguig

The Scrum Master is a servant leader and delivery enabler who helps teams apply Agile principles effectively within a complex and evolving technology environment.

You will create transparency around progress and risks, facilitate alignment, support continuous improvement, and help establish the conditions for sustainable delivery. You will work closely with Product Owners, engineers, quality specialists, architects, operations teams, and business stakeholders while ensuring product and technical accountabilities remain with the appropriate owners.

Key ResponsibilitiesAgile Delivery Leadership

• Facilitate Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Reviews, Retrospectives, and Backlog Refinement.
• Coach teams on Scrum principles, Agile ways of working, self-management, and continuous improvement.
• Establish effective team working agreements and promote a collaborative, transparent, and accountable delivery culture.
• Support Product Owners in maintaining a clear, prioritized, and well-refined backlog aligned with business objectives.
• Promote incremental delivery, regular feedback, and measurable outcomes rather than activity-based reporting.

Delivery Excellence

• Enable teams to deliver software solutions predictably and sustainably while maintaining appropriate quality standards.
• Identify, manage, and help remove impediments that affect team performance and delivery.
• Make risks, assumptions, dependencies, and delivery constraints visible and facilitate timely decisions or escalations.
• Provide stakeholders with clear visibility into progress, priorities, forecasts, risks, dependencies, and outcomes.
• Use practical team and delivery-flow metrics to identify constraints and support continuous improvement.
• Encourage modern software delivery practices, including automated testing, Continuous Integration/Continuous Delivery (CI/CD), release readiness, production feedback, and operational support.

AI and Automation Solution Delivery

• Facilitate delivery activities for teams developing software, workflow automation, and AI-enabled solutions.
• Partner with Product Owners, technical leads, and business stakeholders to align priorities, delivery plans, dependencies, and expectations.
• Help teams balance experimentation and innovation with realistic delivery commitments.
• Ensure risks, assumptions, quality expectations, and business impacts are identified and managed throughout the delivery lifecycle.
• Foster collaboration among business stakeholders, software engineers, automation specialists, data and AI practitioners, and operational users.
• Support teams in progressing solutions from discovery and experimentation through development, validation, release, and continuous improvement.

Continuous Improvement & Stakeholder Management

• Facilitate retrospectives that result in practical actions and measurable improvements.
• Help teams improve quality, efficiency, predictability, and overall delivery maturity.
• Build strong working relationships with business leaders, Product Owners, technology teams, and delivery partners.
• Facilitate discussions that promote alignment, resolve conflicts, and support timely decision-making.
• Share effective Agile delivery practices and lessons learned across teams and stakeholders.

What Success Looks Like

• Teams consistently deliver high-quality increments aligned with business priorities.
• Risks, blockers, and dependencies are identified early and addressed proactively.
• Stakeholders have clear visibility and confidence in delivery plans, forecasts, status, and outcomes.
• Scrum events are focused, productive, and contribute to better decisions and team outcomes.
• Teams demonstrate continuous improvement in effectiveness, quality, and delivery predictability.
• Software, automation, and AI-enabled initiatives progress efficiently from concept through delivery while maintaining appropriate quality and operational controls.

Required Experience & Capabilities

• 3+ years of experience as a Scrum Master or Agile Delivery Lead supporting software development or digital product teams.
• Strong practical knowledge of Scrum principles and Agile software delivery practices.
• Experience facilitating cross-functional teams through Scrum ceremonies and iterative delivery.
• Experience managing risks, dependencies, impediments, and stakeholder expectations.
• Ability to influence and coach teams and stakeholders without direct authority.
• Experience working with distributed or global teams.
• Strong communication, facilitation, coaching, relationship management, and problem-solving skills.
• Hands-on experience with Jira, Confluence, Azure DevOps, or comparable Agile/delivery management tools.
• Willingness to learn and work with emerging technologies, including AI-enabled solutions and automation platforms.
• Ability to work on a schedule that provides meaningful overlap with North America business and technology teams.
• Bachelor’s degree or equivalent relevant professional experience.

Preferred Experience

• Experience supporting teams delivering automation, workflow, digital transformation, data, analytics, or AI-enabled solutions.
• Exposure to modern software delivery practices such as DevOps, CI/CD, automated testing, cloud platforms, and production support.
• Experience in benefits administration, outsourcing, financial services, health and benefits, or other regulated/operationally complex environments.
• Scrum or Agile certification such as CSM, PSM, SAFe Scrum Master, or equivalent.

#wearehiring

Application Question(s):

• When is your earliest availability to start?
• What is your expected salary in Philippine Peso (PHP)?
• Are you open to a 6-month project-based role, with a possibility of extension to 9–12 months, depending on your performance and business requirements?
• Are you willing to work full onsite in Taguig?

Education:

• Bachelor's (Preferred)

Experience:

• Scrum Master: 3 years (Preferred)
• Agile/Scrum software delivery: 3 years (Preferred)
• cross-functional team facilitation & Scrum ceremonies: 3 years (Preferred)
• risk, dependency, impediment & stakeholder management: 3 years (Preferred)
• Jira / Confluence: 2 years (Preferred)

Work Location: In person