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IAM Practitioner at Computershare in Canton, MA

Entry LevelHybridFull-timeCanton, MA$100k–$119k/yr

Skills

iampamsailpointcyberarkactive directoryentra idprivileged identity managementmfasamlrbacsodsso

Job Description

Location: Canton, MA – Denver, CO – New York City, NY (Hybrid)

In this position, you’ll be based in either the Canton, Denver or New York City office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare have an excellent opportunity to join our Global Information Security (GIS) team as an Identity & Access Management (IAM) Practitioner. The Global Information Security team is responsible to drive the development, deployment and management of information and cyber security across the Computershare businesses, globally. Through partnerships with the business units, Technology Services and other support functions, the GIS team actively supports the business objectives whilst reducing the overall composite risk to Computershare.

Within GIS our Identity and Access Management team provide the governance that enables the right individuals to access the right resources at the right times, for the right reasons. The IAM Practitioner works alongside the IAM Strategy & Enablement, Operations and Access teams, as well as the wider GIS team, to help develop and mature IAM capabilities for the whole of Computershare.

A role you will love

The IAM Practitioner will play a key role in the IAM team working directly with the IAM Specialist on complex projects and be responsible for supporting the delivery of the IAM program. Which as part of the wider GIS Strategy, aims to develop and mature our Identity & Access Management processes and technologies. These are maintained in line with the wider technology strategy, whilst continuing to meet the requirements of the wider business, our customers, and our regulators.

The role holder will act as a subject matter expert in IAM processes and technologies, contributing to the ongoing IAM transformation program, including the enhancement and maturation of our Identity Governance & Administration (IGA), Privileged Access Management (PAM), Identity Threat and Detection Response and Authentication capabilities.

This is an exciting role in a global function and will involve working closely with other security teams, governance teams, risk management, and wider technology stakeholders across EMEA, Oceania and North America.

Other key responsibilities include:

Work with the GIS leadership team to identify opportunities and implement ways to mature the IAM/PAM capability.
With the IAM Specialist, take the lead in ownership and delivery of the IAM transformational programme of initiatives, ensuring delivery of related processes and technologies into operational tasks for 1st line teams.
Directing the work of analysts and checking their work for accuracy & quality.
Identify missing IAM processes and make tactical and strategical recommendations for options to address them, based on risk, scale and long-term maintainability.
Maintain the annual plan to enable Identity and Access Management processes and technologies to keep pace with best practice security requirements and global events.
Enforce IAM requirements, draft new IAM guidance/patterns and support existing systems in accordance with standards, guidelines, and procedures.
Provide input into IAM roadmap activities, including technology upgrades, new integrations, and process maturity improvements.
Maintain and improve documentation including process flows, requirements and operational procedures.

What will you bring to the role?

The IAM Practitioner requires significant experience of work routines and procedures used to support and administer Identity Access Management, preferably in a senior role within financial services. The role will operate within defined technical and operational procedures, which require proficient knowledge and awareness to ensure user access is identified and governed according to local and global regulations.

The role requires attention to detail and evaluative judgment based on best practice and previous experience. The role holder is expected to respond to and resolve problems by identifying and selecting solutions through the application of acquired technical experience, which will be guided by clear policy and procedure.

Experience working in large global organisations, with distributed teams, structured service delivery, and formal change management is an essential requirement. Along with a strong understanding of IAM concepts, standards, and principles of how modern identity access works within a corporate environment.

Other key skills required for the role:

Essential:

Strong analytical and problem-solving skills, with the ability to work on own initiative.
Hands-on experience with IAM/PAM tooling such as SailPoint and CyberArk.
Strong knowledge of Microsoft products such as Active Directory, Entra ID, and Privileged Identity Management (PIM).
Experience operating IAM within regulated environments (e.g. ISO27001, GDPR).
Capability in designing IAM controls such as Role Based Access Controls (RBAC), Segregation of Duties (SoD), Multi Factor Authentication (MFA) and Single Sign On (SSO).

Preferred:

Professional certifications such as CISSP, CISM, Microsoft Identity certifications, or similar.
Experience across both On-Premise and Cloud environments.
Familiarity and understanding of broader Information Security concepts as they relate to IAM.

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture

Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans

Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

Compensation. The typical base pay range for this role is $100,000 - $119,000 in Canton | $95,000 - $113,000 in Denver | $105,000 - $124,000 in New York.

Computershare will use data analytics and artificial intelligence systems to help recruiters analyse and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from the systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.

About Company

Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.

Company

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.