Community Support Specialist at Community-Mind… · Spokane

Community Support Specialist

Location: Spokane, Washington

Are you passionate about making a difference in the lives of others?

Join Community-Minded Enterprises as a Community Support Specialist, where your work will empower individuals to achieve stability and independence in housing, employment, and recovery. In this dynamic and rewarding role, you’ll provide one-on-one guidance to help individuals build skills, access resources, and create support systems that transform their lives.

If you’re looking for a career that combines compassion, collaboration, and meaningful impact, this is the opportunity for you!

Essential Duties and Responsibilities:
To excel in this role, an individual must be able to perform the following tasks effectively:

• Deliver employment and/or housing support in alignment with individuals’ person-centered plans.
• Assist individuals in building support systems to achieve success in employment, housing, or both.
• Collaborate with other CME programs, including Plan to Work, State Opioid Response, Recovery Café, and Recovering Smiles.
• Act as a liaison between clients, community partners, housing providers, and employers.
• Provide high-quality services that meet the standards of quality improvement and utilization management systems.
• Document services accurately in client records while adhering to strict confidentiality standards.
• Conduct outreach and marketing to referral sources and community partners.
• Ensure timely and accurate documentation within the required billing system.
• Respect and uphold clients’ rights, cultural preferences, and individual needs.
• Represent the program by attending community meetings, outreach events, and trainings (in-person or virtual).
• Complete other responsibilities as assigned, including occasional evening and weekend hours.

Qualifications:

Education and Experience:

• AA in a related field OR two years of relevant experience; a combination of education and experience may be considered.
• Experience in providing Foundational Community Supports or other Recovery Services is a plus.
• Certified Peer Counselor or Recovery Coach certification preferred.

Certificates and Licenses:

• Current Washington State Driver’s License and access to a reliable vehicle with liability insurance.
• Ability to pass ongoing background checks.
  

Skills and Abilities:

• Language Skills: Fluency in additional languages is a plus. Strong communication skills and documentation knowledge required.
• Interpersonal Skills: Excellent communication skills and the ability to establish boundaries are essential.
• Computer Skills: Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), telehealth platforms (Zoom, Teams), and proprietary databases.
• Other Skills: Ability to conduct internet research and adapt to evolving technology needs.

Work Environment:
This role involves representing the program at community events, outreach activities, and meetings. Occasional evening and weekend hours may be required.

Why Join Us?

• Make an Impact: Your work will drive real change in communities across the state.
• Collaborate with Passionate People: Join a team of dedicated individuals committed to our mission.
• Grow Your Career: Enjoy opportunities for professional development and growth.
• Competitive Pay and Benefits: Enjoy competitive pay ($21.12 to $28.38). We offer a comprehensive benefits package, including health/vision, dental, and life insurance, retirement plans, and paid time off.

CME is proud to be an equal opportunity workplace and encourages women, persons of color, and those with disabilities to apply. We actively celebrate diversity and are committed to creating an inclusive environment.

CME is an E-Verify employer