Security Officer at Community… · Everett

Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career-advancement needs. Benefits available include health insurance (medical/dental/vision), up to 120 hours of vacation time pro-rated by FTE every 12 months, paid sick leave, 10-paid holidays, 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more! We also offer $0.75/hour for those who test proficiently in a second language.

JOB SUMMARY:

The Security Officer will be responsible for traveling between all Community Health Center of Snohomish County sites each day driving a company owned vehicle to provide a safe and secure environment for the patients, visitors, staff and property locations. In addition, the Security Officer may be responsible for delivering interoffice mail and/or materials distribution when regular courier services are unavailable. Due to the continuous public contact of the position, the highest level of customer service skills is essential. The Security Officer conducts random patrols of clinic facilities and surrounding property, responds to security codes, investigates security incidents, and reports safety hazards. The Security Officer routinely engages in stressful situations and at times may be required to use physical force to maintain the safety of the patient care environment. The Security Officer may be required to run, climb stairs, carry people, or perform other physical acts in response to emergent situations.

MINIMUM QUALIFICATIONS:

Knowledge, Skills & Abilities

• Reads, speaks, understands, and writes proficiently in English.
• Proficient in MS Office (Word and Excel)
• Works independently and is self-directed.
• Works effectively in a team environment.
• Organizes, prioritizes, and coordinates multiple activities and tasks.
• Works with initiative, energy, and effectiveness in a fast-paced environment.
• Remains calm and effective in high pressure and emergency situations.
• Problem-solves with creativity and ingenuity.

Preferred:

• Bilingual skills.

Education

• High school graduate or equivalent.

Preferred:

• Associate Degree

Experience

• Minimum of one (1) year security.

Preferred:

• Healthcare facility security experience.
• Self-defense experience is preferred.

Credentials

• Healthcare Security Officer basic certification through the International Association for Healthcare Security and Safety within the first twelve (12) months of employment.
• Basic Life Support for Healthcare Providers (CPR/AED). Certification must be obtained within forty-five (45) days of employment.
• FEMA Certifications for: ICS 100: Basics of Incident Command (ICS), ICS 200: Applying ICS to Health Care Organizations, and IS 700 Introduction to National Incident Management System (NIMS). Certification must be obtained within ninety (90) days of employment.

Preferred:

• Supervisory and Safety Certifications.
• Certified Protection Officer training.
• De-Escalation Training.
• Defensive Tactics in Healthcare.

Other

• Driver's license with the State of Washington. Three (3) years of clean driving record.
• Acceptable driving record, for auto liability coverage through Community Health Center of Snohomish County.
• Must be at least 21 years of age.

ESSENTIAL FUNCTIONS / PERFORMANCE EXPECTATIONS:

Job Specific Functions/Performance Expectations

The essential functions and performance expectations described here are representative of those an employee encounters while performing the functions of this job. An employee may be required to perform other functions as assigned, which are not listed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions and performance expectations.

A. Job Specific Functions/Performance:
1. Provides safety and security services which includes patrolling grounds, parking lots, buildings, securing entryways and exits, etc. to effectively address potential conduct issues, violations of policy, check for property damage, inspect safety issues, respond to all codes, address trespassing concerns, and provide written incident reports to document security events . Utilize electronic checkpoints when available.
2. Provides stand-by service or escort services for protection of caregivers, patients, and staff as needed.
3. Provides courtesy services such as providing directions, locksmith functions, jump-starts, reporting vehicles with lights on, and assisting patients, visitors, and staff in times of crisis.
4. Provides non-violent physical crisis intervention when feasible and de-escalation techniques to neutralize extreme situations and mitigate negative outcomes. Provides assistance regarding potential conduct issues.
5. Provides crowd control during events resulting in an influx of patients and/or visitors.
6. Provides traffic control during times of patient surges, special events, emergencies, or at the direction of the Safety and Security Supervisor or Facilities Manager.
7. Under the direction of the Facilities Manager or the Safety and Security Supervisor, inspect certain safety features such as fire extinguishers or other fire suppression and security systems.
8. Responsible for coordinating information, clarification of events and coordinating emergency protocols which may require collaboration with external safety and law enforcement agencies.
9. Responds to all emergency situations and applies appropriate protocols for all code situations.
10. Assists the Emergency Preparedness Team with the planning, conducting, and evaluating of designated drills and exercises.
11. Responsible for adhering to all reporting protocols.
12. Act as a back-up resource to deliver time sensitive inter-office mail or supplies.
13. Provide courier services, collect receipts and cash when vendor supplied courier services are unavailable.
14. Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.

CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At-will employer.