Facilities Specialist at Community Dental Partners in Denton, TX

Facilities Specialist

Reports to: Director of Facilities and Administration

Key Partnerships: Operations, Support Center, Marketing

Department: Facilities

Classification: Non-Exempt

Status: Full-Time

Hourly Rate: To Be Determined

About this role: The Facilities Specialist is responsible for providing administrative and

operational support for facilities-related activities across multiple practice locations. This

position serves as a central point of contact for facility requests, ticket management, vendor

coordination, and project support. The Facilities Specialist works closely with practices,

internal departments, and external vendors to ensure maintenance requests and facility

initiatives are completed efficiently and accurately.

Job Responsibilities:

● Coordinate and track facility requests from initiation through completion.

● Serve as a liaison between practices, vendors, and internal departments to facilitate timely resolution of maintenance and repair needs.

● Manage and monitor facility work orders through the Halo ticketing system.

● Maintain accurate documentation and records related to service requests, projects, and vendor communications.

● Assist with facilities projects, acquisitions, and office expansions by tracking milestones and supporting project activities.

● Prepare status reports and maintain project trackers using Monday.com or other project management tools.

● Schedule vendor visits and coordinate access with practice teams.

● Respond to urgent facility requests and assist with emergencies as needed.

● Process invoices, maintain vendor information, and support departmental administrative functions.

● Participate in meetings and provide follow-up documentation and communication regarding project activities.

● Support continuous improvement efforts by identifying opportunities to enhance facilities processes and workflows.

● Ensure timely communication with practices regarding the status of open requests and projects

Basic Qualifications:

● High school diploma required; associate's degree preferred.

● Previous experience in facilities coordination, administrative support, operations, or project support preferred.

● Experience using Halo ticketing system strongly preferred.

● Experience with Monday.com or similar project management platforms is a plus.

● Proficient in Google Suite, including Excel, Word, PowerPoint, and Outlook.

● Experience with Google Workspace (Docs, Sheets, and Slides) preferred.

● Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

● Strong organizational skills and attention to detail.

● Excellent written and verbal communication skills.

● Ability to work independently and collaboratively with cross-functional teams.

● Customer service mindset with a commitment to providing timely support to internal stakeholders.

Key Skills and Abilities, Characteristics of a good fit:

● Strong written and verbal communication skills

● Ability to work with minimal supervision, self-starter, and demonstrates initiative

● Flexible and innovative; highly adaptable to a dynamic business environment; a catalyst for change

● High engagement; supportive of leadership and role model for company values and guiding behaviors

● Strong demonstration of task completion and dedication to detail

● Organize, schedule, and keep forward momentum with multiple projects concurrently while keeping all stakeholders in the project up-to-date through effective communication

Benefits:

● 401(k)

● Health Insurance (PPO/HSA)

● Vision Insurance

● Internal Dental Insurance

● Disability Insurance (STD/LTD)

● Life Insurance

● Paid Time Off

● Holiday Pay

Schedule and Location:

Monday- Friday

Remote with some travel required

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are

committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color,

religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic

information, protected veteran status, or any other status protected by law.

CDP100