Workforce Development Specialist II… at Commonwealth… · Louisville

Summary: Commonwealth of Kentucky is dedicated to advancing education, workforce development, and economic opportunity across the state. They are seeking a Workforce Development Specialist II to assist job seekers, develop employability plans, and promote employment services while managing case follow-ups and employer interactions. Responsibilities: - Assists job seekers in need of services, makes referrals, monitors their progress, and performs case management and follow-up services - Develops employability plans based on vocational aptitudes, interests, and work experience - Works with employers to promote the benefits of employment services and to solicit potential job opportunities for employment service participants - Provides assistance to employers with developing job orders and making job referrals. Keeps a daily log of services - Promotes employment services through interactions with other public, private, and state agencies through job fairs and special ads - Works in resource room assisting customers with unemployment insurance claims; addresses questions and concerns via in-person and phone - Conducts workshops for job seekers to help develop job search techniques, resume writing, and interview skills Required Qualifications: - Graduate of a college or university with a bachelor's degree - One year of experience in reviewing, monitoring, determining eligibility for, and/or administering employment service or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources or a related field - A master's degree will substitute for one year of the required experience - Work experience in workforce programs such as WIOA, employment services, and/or unemployment insurance programs or experience in education, public administration, business, human services, military, human resources or a related field will substitute for the required education on a year-for-year basis Preferred Qualifications: - Exceptional written and verbal communication skills - Excellent time management skills - Ability to multitask and work under pressure Required Skills: Employment services, Unemployment insurance programs, Case management, Job search techniques, Resume writing, Interview skills, Vocational aptitude assessment, Job referral, Workshop facilitation Benefits: An FFTL employee is eligible to receive benefits at the same level as a classified (merit) employee in a permanent position.