Digital Content Manager at Commonwealth… · Sydney

Digital Content Manager Location: Sydney CBD Area DigitalContent& InsightsManager Permanent | Full-Time | Sydney | 50% office attendance required You’readata-driven,digital content and optimisation expert with a passion for delivering personalised and engaging website experiences. See yourself in our team Sitting within the Digital Business domain, our teamis a hybridteam of content managers,digitalproducersand journey optimisation specialists. We’reresponsible for delivering market-leading digital experiences for our business customers across commbank.com.au, the CommBank app, NetBankand other key digital assets. Do work that matters You’llproduce and optimise content toensureit’san exceptional, user-centred experience and drivesbusiness outcomes. To be successful in this role,you’llbringstrong data and websitecontentexperience,thrive in a hybrid, collaborative team and bring a proactive and hands-on approach to your work. On any given day, you will: Interpretdata,user researchand SEO insightsto make recommendationsto enhancecontent structure, user journeys, and overall user experience. Write and edit concise, customer-friendly content in line with our digital style guide. Design andpublishcontent following digital best practice and accessibility guidelinesinAdobe Experience Manager (AEM). Define, monitor and measure key metrics and KPIs for continuous optimisation of our customer experiences. Support the delivery of targeted content activitiesand digital A/B testing in Adobe Target. Collaboratewith stakeholders and project teams tolead the optimisationof the business banking website and content experience. We’re interested in hearing from people with: Strong attention to detail, problem-solving skills and the ability to recommend best practice solutions for digital experiences. In-depth SEO, analytics, digital marketing and content writing/editorial experience. Detailed working knowledge ofAEMas well as the broader suite of Adobe products(Adobe Target, Adobe Analyticsexperience preferable). Experience with conversion optimisation platforms (such asPega, Adobe Target and Adobe Audience Manager) highly desired. Strong stakeholder management,oral and written communication skills. Experience working in an agileenvironment. A positiveandcollaborativemindsetwith the ability to build relationships and influence others. A clear customer focus and passion for improving the financial wellbeing of our customers. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 04/07/2026