Supervisor - Richmond Terminal Gate,… at Commissionaire… · Hailfax

Supervisor - Richmond Terminal Gate, Halifax Port Authority

Location: Hailfax, Nova Scotia

Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the 2025 Canadian Outstanding Security Performance Awards (OSPAs)- Outstanding Partnership, we are a part of the Canadian Corps of Commissionaires, our parent federation employing over 22,000 commissionaires across Canada. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians.

We are recognized for providing the highest quality of security services in Nova Scotia, with global certifications for our exceptional customer service, management standards, and environmental stewardship.

WHAT WE OFFER
A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology to support our growing customer base across Nova Scotia.

Join the 2025 OSPA Award Winning Team and benefit from:

• Higher-than-industry pay rates
• Health, drug, and dental benefits
• Life and accident insurance
• Vacation pay
• RRSP/TFSA matching
• Free uniforms and equipment
• High-quality, formal, and on-job training
• Annual paid loyalty award
• Education assistance funds and family scholarship programs
• Advancement opportunities within a large, national organization
  

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THE ROLE

Position: Site Supervisor
Competition Number: CNS 2026-09-15
Location: Richmond Terminal Gate
Reports to: Site Manager

Working Hours: 0700-1600 Monday-Friday (some weekend and/or overtime will be required/necessary)
Hourly Wage: $21.80 per hour

Closing Date: September 29, 2026

Duties and Responsibilities:

While duties vary by assignment, the responsibilities of this role may include, but are not limited to:

• Assigning the duties and shifts of the site Security Detail
• Monitoring satisfaction of services through regular visits to all posts throughout the shift
• Completing new hire orientation / training of Security Detail members assigned to the site
• Maintaining physical security of the site and implementing required security measures by our client.
• Conducting security patrols/inspections of the site’s interior and perimeter areas (in all weather conditions)
• Conduct Site Safety and Security Orientation to visitors and third-party contractors.
• Controlling pedestrian and vehicle access, ensuring compliance to HPA procedures
• Conducting random personnel baggage and vehicle searches
• Monitoring and controlling access to Restricted Areas
• Provide a traffic safety watch within and outside of the Restricted Area(s)
• Monitoring of HPA surveillance systems
• Responding to emergency situations
• Reporting deficiencies in, or malfunctions of, security related equipment to the HPA Site Supervisor
• Responding to security breaches or incidents in accordance with HPA policies
• Ensuring the appropriate level of staffing so that CNS can meet the service level targets of the client.
• Effectively coach, motivate, discipline and provide feedback when necessary.
• Conduct investigations and complete detailed accident and incident reports in a timely matter, inform the HPA Site Supervisor of all incidents requiring their authority.
• Ensure all pre-shift and in-shift inspections are completed.
• Understand Occupational Health and Security regulations as they apply to security workings at HPA.

WHO WE’RE SEEKING

Eligibility Requirements

Candidates must:

• Be aged 19 or older;
• Be legally eligible to work in Canada;
• Not have a criminal record for which a pardon has not been granted;
• Be able to provide fingerprints and complete a criminal record check;
• Be eligible to apply for, and attain, Government of Canada secret security clearance;
• Be able to communicate effectively in English (the ability to work in both official languages would be considered an asset).

Qualifications and Skills
The incumbent must possess the following experience, skills, and attributes:

• Exceptional customer service and interpersonal skills
• Demonstrated ability to remain calm and exercise sound judgement and decision making in emergency situations
• Demonstrated ability to multi-task, prioritize and adapt to changing situations
• Superior verbal and written communication skills
• Proven ability to lead a team focused on the common goal of providing superior service to the client
• Computer proficiency using MS Suite software
• Superior attention to detail
• Due to the scheduled hours, reliable transportation is required
• Valid driver’s license required and willingness to complete DND 404 accreditation

READY TO JOIN US?

Our goal is to create an inclusive, diverse workplace representative, at all job levels, of the citizens we serve. At Commissionaires we support, value, and respect the different views, cultures and experiences of our employees, clients, business partners and community members. We welcome applicants that identify as Indigenous/Aboriginals, or African Nova Scotians and/or Other Racially Visible Persons, or Persons with Disabilities, or Persons who identify in the 2SLGBTQ+ community or others who reflect the diversity of Nova Scotian communities. If you are a member of one of these equity groups, you are encouraged to self-identify on your cover letter or during the application process.

We thank all applicants for their interest, but only those chosen for an interview will be contacted.