Comcast→
SMB Account Executive, Comcast Business at Comcast in Longmont, CO
Skills
Job Description
Summary: Comcast is a Fortune 50 leader in media and technology, seeking an SMB Account Executive to drive sales for small-to-medium business customers. The role involves developing relationships, delivering sales presentations, and promoting bundled products to achieve sales targets.
Responsibilities:
- Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
- Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Focuses on goal achievement and is results driven
- Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations
- Retains customer base by delivering on the Comcast Credo. Ensures a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills
- Prepares sales and activity reports as required
- Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating
- Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Other duties and responsibilities as assigned
Required Qualifications:
- Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services
- Promotes the sale of bundled products to ensure the optimal solution for the customer
- Sells with goals of exceeding departmental, financial and unit targets
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
- Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
- Focuses on goal achievement and is results driven
- Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations
- Retains customer base by delivering on the Comcast Credo
- Ensures a superior customer experience
- Maintains and builds customer relationships to drive customer retention
- Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills
- Prepares sales and activity reports as required
- Participates in out-of-the-office meetings with customers on a regular basis
- Demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent and punctual attendance
- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Other duties and responsibilities as assigned
- Understand our Operating Principles; make them the guidelines for how you do your job
- Own the customer experience - think and act in ways that put our customers first
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services
- Win as a team - make big things happen by working together and being open to new ideas
- Be an active part of the Net Promoter System
- Drive results and growth
- Support a culture of inclusion in how you work and lead
- Do what's right for each other, our customers, investors and our communities
Preferred Qualifications:
- Bachelor's Degree
- 0-2 Years of Relevant Work Experience
Required Skills: Sales Presentations, Bundled Product Sales, Lead Generation, Customer Relationship Management