Comcast→
Account Executive, SMB at Comcast in VA - Alexandria, 3900 Wheeler Ave
Entry LevelOn-siteFull-timeVA - Alexandria, 3900 Wheeler Ave$50k–$80k/yr
Skills
technical knowledgeprofessional integrityresilienceworkplace organizationcustomer-focusedpersuasion
Job Description
Summary: Comcast is a leading media and technology company that is seeking an Account Executive for small-to-medium business customers. The role involves developing relationships with businesses, promoting bundled products, and ensuring a superior customer experience to drive retention and sales.
Responsibilities:
- Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
- Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Focuses on goal achievement and is results driven
- Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations
- Retains customer base by delivering on the Comcast Credo. Ensures a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills
- Prepares sales and activity reports as required
- Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating
- Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Other duties and responsibilities as assigned
Required Qualifications:
- Bachelor's Degree
- 0-2 Years of relevant work experience
- Ability to create and deliver face-to-face sales presentations
- Knowledge of the latest Comcast products and services
- Ability to promote the sale of bundled products
- Ability to generate new leads through various prospecting activities
- Ability to cultivate local business partnerships and organizational affiliations
- Strong customer service orientation and excellent follow-up skills
- Ability to prepare sales and activity reports
- Excellent verbal and written communication skills
- Skill in presenting, persuading, and negotiating
- Ability to exercise independent judgment and discretion in matters of significance
- Ability to work nights and weekends, variable schedule(s) and overtime as necessary
- Adaptability
- Critical Thinking Problem Solving
- Customer-Focused
- Persuasion
- Professional Integrity
- Resilience
- Technical Knowledge
- Workplace Organization
Required Skills: Technical Knowledge, Professional Integrity, Resilience, Workplace Organization, Customer-Focused, Persuasion
Benefits: Best-in-class Benefits
Benefits
Best-in-class Benefits