Teller - 20 Hour at Columbia Bank in Medford, OR

Summary: Columbia Bank is seeking a Teller who will serve as the first point of contact for clients, ensuring accurate and ethical banking transactions. The role involves maintaining client relationships and supporting branch operations while adhering to banking regulations. Responsibilities: - Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc - Accurately performs and supports daily tasks that maintain the integrity of the branch. Examples include appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc - Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds - Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards - Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes - Discuss and uncover customer’s financial needs to identify and offer appropriate products and services - Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner Required Qualifications: - High School Diploma or GED, required - Ability to learn and comply with all Bank policies, procedures, and systems - Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions - Consistently demonstrates ability and willingness to build relationships with clients and other bank associates Preferred Qualifications: - 1 year of previous banking or customer service experience, preferred - Bilingual preferred Required Skills: Cash handling, Banking transactions, Banking regulations compliance, Bilingual Benefits: Comprehensive healthcare coverage (medical, dental, and vision plans), 401(k)-retirement savings plan with employer match for qualifying associate contributions, An employee assistance program, Life insurance, Disability insurance, Tuition assistance, Mental health resources, Identity theft protection, Legal support, Auto and home insurance, Pet insurance, Access to an online discount marketplace, Paid vacation, Sick days, Volunteer days, Holidays