Communications Center Radio Operator (Onsite) at Collins… · Bohemia

Summary: Collins Aerospace is a leader in technologically advanced, intelligent solutions in the aerospace and defense industry. As a Communications Center Radio Operator, you will manage air-to-ground and ground-to-air traffic radio messages for airline dispatchers, pilots, and air traffic controllers, providing outstanding customer service and ensuring effective communication.

Responsibilities:
- You will operate HF/VHF radio, computer, and telephone communication equipment to transcribe pilot communications real-time
- You will accurately relay information to Air Route Traffic Control (ARTC) Centers, airlines or their agents, other concerned government agencies, and other aeronautical stations
- You will assist with communications between aircraft and various ground support stations
- You will keep Aviation Voice Service Staff and ATC Facilities up to date with information pertaining to in-flight anomalies
- You will register for and obtain a Restricted Radiotelephone Operator Permit through the FCC, if you currently do not hold this permit
- You will support a 24/7 operation with mandatory shift work, including holidays
- You will be expected to maintain a typing speed of 40 words per minute on an electronic keyboard
- An essential function is to see and read information on multiple monitors and type on a color-coded keyboard for eight or more hours of the day. You will be required to pass a vision assessment
- An essential function is to hear independently in each ear and distinguish information through headphones for eight or more hours a day. You will be required to pass a hearing assessment

Required Qualifications:
- Typically requires HS diploma (or equivalent, e.g. G.E.D. in the US) or vocational/technical education in related discipline
- Prior experience in customer service

Preferred Qualifications:
- Experience in radio communications, call center customer service, help desk, or radio dispatching
- Prior experience in airline transportation services or public agency dispatching
- Familiarity with the technical and operational terms encountered in aeronautical communication

Required Skills: HF radio operation, VHF radio operation, Restricted Radiotelephone Operator Permit, Typing speed of 40 words per minute, Real-time transcription of pilot communications, Air Traffic Control communication procedures, Use of analog and digital telephony, Satellite communications

Benefits: Annual increases each year per the Union Contract with the International Brotherhood of Teamsters., Medical Coverage—Medical coverage for you and your family begins the day you're hired - there's no waiting period., Retirement Savings Plan (401K), Life and Accident Insurance, Short and Long Term Disability, Sick Leave, Personal Days, Holidays, Vacation Time Off