Loan Operations Coordinator at Coldwell… · Harrisonb…

• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off

• Disclosures: Ensure all disclosure requests are completed same-day. If delays occur, you’ll communicate with Loan Officers (LOs) and resolve issues.
• File Assignment: Manage loan file assignments to processors and verify the submission team has access to all pending disclosure files.
• Submissions: Guarantee same-day completion of submission requests, track hard stops, address delays, and ensure timely sending of initial Closing Disclosures (CDs).
• Processing & Communication: Ensure processors contact borrowers and LOs within 48 hours of receiving files. Ensure disclosures are signed, appraisals ordered, and the initial CD is signed if required.
• Closing Oversight: Confirm CDs are pre-balanced 72 hours before clear-to-close (CTC), verify pricing accuracy with LOs, and ensure the closing package is ready within 48 hours.
• Administrative Tasks: Assist with onboarding new loan officers, handle some marketing duties, and manage post-close compliance.

• Lead morning file assignments and pipeline meetings.
• Audit conditional approvals to identify and resolve performance bottlenecks.
• Track Closing Disclosures (CDs) and ensure performance timelines are met for full compliance.

• Strong experience in mortgage operations or loan processing.
• Highly detail-oriented with excellent organizational skills.
• A proven leader with strong communication skills and the ability to manage team performance.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.