Senior Manager, Revenue Operations at Cohere · Toronto

Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Senior Manager, Revenue Operations Department: Revenue Operations Function: GTM Systems Location: Toronto The Revenue Operations team's mission is to build and maintain the systems, data, and processes that power our go-to-market engine. We're looking for a Senior Manager, Revenue Operations who thrives at the intersection of strategy and execution - someone who can design the processes and systems that scale with us, not just solve for today. You'll report to the Head of Revenue Operations and own the architecture of GTM processes, systems, and data that deliver on company KPIs. Key Responsibilities: - Partner with GTM leadership to define go-to-market strategies, build reliable forecasts, and establish the performance metrics that keep Marketing, Sales, and Customer Success accountable to shared revenue targets. - Streamline and document GTM processes with growth in mind, building systems that reduce friction today and scale with the business as it grows. - Evaluate, scope, and optimize the GTM tech stack to support scale. Understanding when to configure, when to integrate, and when to replace, and be able to make that case clearly to stakeholders. - Own the integrity of GTM data, defining standards for data entry, structure, and ownership across the revenue stack. Ensure that the data leadership relies on to make decisions is accurate, consistent, and trustworthy. - Translate complex operational findings into clear narratives for executive audiences, and ensure GTM leadership and the C-suite are always working from the same picture. Qualifications: - 10+ years in a similar role in RevOps or sales operations, preferably in AI, SaaS, or enterprise software. - Experience designing and scaling GTM processes and systems across multiple functions. - Strong understanding of data governance principles in a GTM context: data quality, taxonomy, ownership, and lifecycle management. - Deep, hands-on experience with Salesforce and a strong instinct for when to configure, integrate, or cut a tool. - Proven ability to translate business goals into structured, executable operational plans across multiple GTM functions. - End-to-end understanding of B2B SaaS revenue mechanics: lead-to-opportunity, quote-to-cash, renewal management, and ARR recognition. - A clear communicator who can move between technical and non-technical stakeholders without losing either audience, and who operates with high ownership and low ego. If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: 🤝 An open and inclusive culture and work environment 🧑‍💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks 🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for up to 6 months 🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement 🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend ✈️ 6 weeks of vacation (30 working days!)