IT Intern - Summer of 2026 at Cogent Analytics in Greensboro, NC

Summary: Cogent Analytics is seeking a hands-on, onsite IT Intern to assist with day-to-day technology needs in their office. This role focuses on basic IT support, workstation setup, and assisting employees with common technical issues. Responsibilities: - Set up and install basic IT equipment including laptops, monitors, docking stations, and printers - Assist employees with common issues such as password resets, login problems, and peripheral setup - Help move and set up workstations during office changes or new hires - Unbox, label, and organize new equipment for deployment - Maintain and organize IT inventory and storage areas - Document basic issues and resolutions in the ticketing system - Provide friendly, patient support to employees with varying levels of technical experience Required Qualifications: - Currently pursuing a degree in Information Technology, Information Systems, or a related field (rising juniors/seniors preferred) - Basic familiarity with Windows and Mac operating systems - Comfortable troubleshooting simple technical issues (logins, printers, Wi-Fi, peripherals) - Strong communication skills and ability to assist non-technical users - Detail-oriented and organized, especially when handling equipment and inventory - Interest in IT support or help desk work (not software development) - Must be able to work at least 20 hours per week in Greensboro, NC Preferred Qualifications: - Previous customer service or campus IT/help desk experience is a plus Required Skills: Windows operating system, Mac operating system, Technical troubleshooting, IT support, Help desk, IT equipment setup, Inventory management, Patience Internship Start Date: Start in 2026 Summer