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Charlotte's Coffee House (Team Member) at Coffee House… · Dubuque
Skills
Job Description
Job Title: Charlotte's Team Member (Full-Time or Part-Time) Company: Charlotte’s Coffee House
Job Overview
As a Team Member at Charlotte’s Coffee House, you will be a crucial contributor to our dynamic team, ensuring smooth daily operations across our locations. This role requires versatility and dedication, as you will be fully cross-trained in various café and kitchen functions, including barista, kitchen expediter, food preparation, cashiering, and customer service. Your primary goal will be to create a welcoming environment and exceptional experience for all our guests.
Key Responsibilities
- Deliver outstanding customer service, anticipating and addressing guest needs promptly.
- Prepare and serve high-quality coffee, beverages, and food items in adherence to our quality standards.
- Ensure accuracy and quality in all food orders by coordinating kitchen and front-of-house service.
- Operate the cash register, process transactions, and handle cash securely
- Perform opening and closing procedures to ensure both locations run efficiently
- Maintain cleanliness and organization of all work areas, including dishwashing, sanitizing, and restocking
- Foster a team-oriented atmosphere, collaborating effectively with colleagues to solve problems and maintain service flow
Qualifications
- Strong communication skills and a positive, team-focused attitude
- Ability to multitask and adapt in a fast-paced environment
- Flexibility to work across different roles and shifts, including weekends
- Excellent organizational skills, particularly with food presentation, quality, and cleanliness
- Previous experience in café, kitchen, or customer service environments is preferred but not required
- Knowledge of food safety and kitchen hygiene practices is a plus
- Must be 18 years or older
- **Weekend availability is required.**
Perks
Competitive hourly wage, including tips
Free gym membership for employees who attend at least ten sessions per month
Medical benefits eligibility after 90 days
Yearly raises based on performance
Flexible working hours and opportunities for growth within the company
A supportive, team-oriented workplace
Benefits
Yearly performance-based raises
Complimentary gym membership
Medical benefits after 90 days
Opportunities for career advancement
Compensation: Starting at $12 - $14 per hour + tips (average $3–$7 per hour)
Locations Open:
- Charlotte’s Coffee House – Downtown Location
- Charlotte’s Coffee House – Uptown Location
- Charlotte’s Coffee House – Cedar Crest Location
Join the Team Please join Charlotte’s Coffee House, where we’re passionate about creating a warm, welcoming atmosphere and delivering exceptional service. If you’re looking for a role that offers variety, growth opportunities, and the chance to be part of a collaborative team, apply today!