UX Design Engineer at Coates Group in Chicago, IL

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

 

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving.  Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

•Design System Stewardship – Maintain and evolve Coates’ design system to ensure consistency, accessibility, and scalability across products.

•Component Library Development – Build and document reusable UI components in Storybook; ensure they are performant, responsive, and accessible.

•Cross-Functional Collaboration – Partner with front-end developers and product teams to translate UX patterns into robust, reusable code.

•Design-Development Alignment – Act as the design advocate within the engineering team, ensuring high-quality implementation of design intent.

•Tooling & Workflow Optimization – Improve the efficiency of design-to-code workflows through better tooling, documentation, and process automation.

•Accessibility & Quality Assurance – Embed accessibility and usability best practices into component development and review cycles.

•Hybrid Design-Engineering Mindset – Equally comfortable discussing design philosophy and writing production-ready code.

•System Thinking – Designs for reuse, scalability, and consistency across multiple digital touchpoints.

•Collaboration & Communication – Effectively bridges design and engineering disciplines, simplifying complex ideas for diverse audiences.

•Attention to Detail – Obsesses over quality, accessibility, and fidelity between design and implementation.

•Continuous Improvement – Seeks new tools, methods, and frameworks to improve design system scalability and team productivity.

Technical Skills:

 

Additional Knowledge (Preferred):

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.