CloudPay→
Integration Project Manager at CloudPay in San Jose, Costa Rica, CR
Skills
Job Description
About this job opportunity
Our Vision
To be the world's most trusted global payroll partner, simplifying pay for all employees.
Our Mission
Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.
Our People
Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.
What makes this role exciting
As an Integration Project Manager at CloudPay, you will be responsible for managing the end-to-end integration of payroll for customers. You will lead a cross-functional team of Interface Specialists and Testers, working closely with the Global Project Manager and customers stakeholders. You will ensure the seamless delivery of payroll integrations, manage customer expectations, and drive continuous improvements to the integration processes. This position requires a strong technical background, project management experience, and the ability to handle complex integrations in a multinational environment.
Main responsibilities
Integration Management: Lead the global integration of payroll solutions, ensuring all deliverables are met within the agreed timeline and to the required quality standards
Project Reporting & Communication: Produce regular project status reports, track KPIs and conduct customer conference calls to ensure smooth and timely delivery of integration milestones
Customer Relationship Management: Support and optimize customer relationships during the implementation phase, ensuring smooth collaboration with both internal and external stakeholders (partners)
Monthly Reporting: Report on integration-related activities to Implementation Leads and ensure project visibility through the implementation dashboard
Experience needed for this role
Project Management Experience: Experience in managing complex projects in multinational or global environments, with an emphasis on integration
Technical Background: Previous experience in IT/technology roles, with a strong understanding of application and data integration (both inbound and outbound)
HR Systems Expertise: Experience with HR platforms (e.g., Workday, SuccessFactors, BambooHR, UKG) and payroll-related integrations
Payroll & HR Integration Experience: Relevant experience implementing or managing payroll/HR projects and HR integrations. Experience in multinational payroll setups is a plus
Project Management Certifications: A certification in project management (e.g., Prince2, PMP) is a plus
Customer-Facing Experience: Proven ability to work directly with customers to manage expectations and ensure the successful delivery of projects
Team Leadership: Experience working in teams, with a focus on collaboration, problem-solving, and cross-functional coordination
Problem-Solving: Strong analytical skills, able to troubleshoot complex integration challenges and propose solutions effectively
Prioritization & Goal Setting: Ability to manage multiple priorities, set clear goals, and meet deadlines in a dynamic environment
Technical Focus: A solid technical understanding of system integration, APIs, and data flows related to payroll systems and payment solutions
About you and Our core values
Taking ownership, working with integrity and respect
Being a team player is key to our culture
Solution and customer focused
Great initiative with the goal for excellence in achieving results
Dedicated to developing and always looking for continuous improvements
Be creative, be committed, be engaged and enjoy what you do
Costa Rica
Competitive Salary
Competitive vacation allowance
Calm app
Preventive Medical Check Up
MediSmart Business Plan
MAPFRE Medical Benefits
EAP
Wellbeing Allowance
MAPFRE Vision Benefit
Life Insurance and Total & Permanent Disability
WFH Allowance
Employee Referral Program
Paid Volunteering days
Bereavement Leave
Marriage Leave
Paid Sick Days
CloudPay is committed to being an equal opportunities employer #LI-AC1 #LI-HYBRID
The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.
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