Technical Writer Intern at Cloudflare in Austin, TX

Summary: Cloudflare is a company on a mission to help build a better Internet, running one of the world’s largest networks. They are looking for technical writing interns to support product content creation and collaborate with various teams to develop and improve documentation. Responsibilities: - Create and edit product documentation according to company guidelines, varying from support content to product and developer documentation - Collaborate with content experts and project managers to distill complex, broad concepts about products into usable and accurate documentation - Work closely with a variety of product, engineering, and customer-facing teams to document how to use new product features to both technical and non-technical users - Work independently and manage multiple simultaneous projects - Own, create, and help manage all product and support content Required Qualifications: - Currently pursuing a degree in English, Technical Communication, or another major with a writing-intensive component and/or a technology emphasis - Strong verbal, written, and interpersonal communication skills - must provide samples of excellent writing skills - Ability to commit to a minimum 12 week summer internship - In office 3-5 days a week in Austin, TX - Interest in technical subject matter and a career in technical writing - Knack for conducting research, asking questions, and getting into the details Preferred Qualifications: - Experience writing for technical or general audiences; for example, writing for a student newspaper or creating content for your school's IT help desk - Experience with multimedia and graphic design - Familiarity with databases, HTML, Markdown, CSS, and JSON - Familiarity with JavaScript, Python, Git, Mercurial, or other modern programming languages and frameworks Important Skills: Research Skills, HTML, Markdown, CSS Nice-to-Have Skills: JavaScript, Python, Git, Mercurial