Program Operations Analyst Intern (Summer 2026) at Cloudflare · San…

Summary: Cloudflare is on a mission to help build a better Internet, running one of the world’s largest networks that powers millions of websites. They are seeking a highly motivated undergraduate student for a Program Operations Analyst Intern role to enhance the efficiency and reporting capabilities of the Employee Briefing Center program through operations projects and tooling/reporting improvements. Responsibilities: - Coordinate end-to-end event logistics within our SF headquarters, partnering with Facilities, IT and Security teams to manage high-volume scheduling and resource allocation for the EBC - Drive operational excellence by maintaining a meticulously organized briefing center, ensuring all physical spaces and materials meet brand standards for global C-suite executives and key stakeholders - Work closely with the EBC team to map existing manual processes (e.g., brief request intake, feedback collection, resource allocation) and identify opportunities for automation using existing tools or Cloudflare solutions (e.g., Workers, AI agents, workflow automation features, etc.) - Design, build, and test basic automated workflows to streamline EBC operations, focusing on workload reduction, accuracy and user experience - Create clear, concise documentation and training materials for new automated processes and updated standard operating procedures (SOPs) - Assist in the daily operation and maintenance of the EBC management tool. This includes data integrity checks, user support, and configuration assistance - Gather user feedback from the EBC team on tool functionality and propose/assist with minor tool improvements or feature enhancements to increase user adoption and efficiency - Develop, generate, and maintain regular operational reports and dashboards from the EBC management tool. This includes key metrics like briefing volume, customer satisfaction, resource utilization, and operational efficiency gains from automation - Conduct preliminary analysis on EBC data to identify trends, performance gaps, and areas for strategic operational improvement Required Qualifications: - Currently enrolled in an accredited undergraduate degree program - Ability to commit to a minimum 12 week summer internship - In office 3-5 days a week in San Francisco, CA - Strong analytical and problem-solving skills with a logical approach to process mapping - Basic experience or demonstrated interest in automation concepts, scripting, or no/low-code workflow tools - Proficiency in Microsoft Excel (or Google Sheets) for data manipulation, analysis, and basic reporting (e.g., pivot tables, formulas) - Excellent written and verbal communication skills, with an ability to document technical processes clearly for a non-technical audience - Highly organized, self-motivated, and capable of managing multiple tasks simultaneously in a fast-paced environment Required Skills: Process mapping, Automation concepts, Scripting, No-code workflow tools, Low-code workflow tools, Microsoft Excel, Google Sheets, Data manipulation, Data analysis, Analytical skills Internship Start Date: Start in 2026 Summer