Sr. Business Process Analyst - Logistics at Clorox in Alpharetta, GA

Sr. Business Process Analyst - Logistics Location: Alpharetta, GA - USA Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace Your role at Clorox: The Senior Business Process Analyst – Logistics enables scalable, standardized, and well-governed logistics systems and processes across the enterprise. This role partners with Product Owners and Operations to translate business needs into clear process and system documentation, training, and adoption support. The analyst also serves as the primary escalation point for business super users—triaging operational issues and routing validated requests to Product Owners to support a structured, consistent flow of support and system improvements. In this role, you will: Serve as the system and process subject matter expert (SME) for assigned logistics platforms (e.g., SAP S/4HANA, TMS and supporting tools). Document end-to-end business processes at a detailed, step-by-step level; maintain enterprise SOPs and playbooks. Develop and maintain training materials, job aids, and train-the-trainer content to ensure consistent system usage across operations. Partner with Product Owners to capture, clarify, and document requirements for system enhancements and process improvements. Perform root-cause analysis for system and process issues escalated from super users and SMEs; determine whether issues are related to configuration, data, process design, or training gaps. Support UAT, regression testing, and release readiness activities. Coordinate with IT and external vendors to investigate and resolve defects, as needed. Support rollout communications and training during system or process changes. Maintain a strong connection to operations by observing system usage and participating in field reviews. Partner with OCM counterparts to establish and maintain process documentation standards, templates, and governance. What we look for: Minimum 3 years of experience in business analysis, logistics systems, and/or supply chain operations. Experience operating within a Center of Excellence (CoE) and/or shared services model preferred. Hands-on experience with logistics platforms (TMS, WMS, ERP modules). Excellent communication skills (verbal and written), to include documentation skills translating complex processes into clear, usable guidance. Experience supporting system testing and deployments (e.g., UAT, regression testing, release readiness). Supporting enterprise-scale system rollouts and transformations preferred. Ability to work cross-functionally with Operations, IT, and leadership. Ability to leverage data analytics and reporting to identify trends, inform decisions, and drive process improvements. Workplace type: Hybrid: This role will work in the office 3 days a week and work two days remotely. Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more. [U.S.]Additional Information: At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more. We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area. –Zone A: $88,700 - $165,900 –Zone B: $81,300 - $152,100 –Zone C: $73,900 - $138,300 All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process. This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies. Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.