Information Management Coordinator at Clifford Chance · Amsterdam

Company Description

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating — full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work.

You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organizations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way.

Our Knowledge & Training function helps make that possible. It drives quality, consistency and innovation across the firm through better-trained lawyers, gold-standard knowledge resources, and tools that put firm-wide knowledge and AI to work.

In Amsterdam and across the Benelux, our Information Management team is at the heart of this. Our lawyers rely on it for the research, insight and resources that help them advise clients with confidence.

Job Description

The role

Do you want to shape how a leading international law firm finds, uses and shares information, while staying close to the legal work itself? This role offers both.

As Information Manager for Amsterdam, you'll deliver legal research, current awareness and specialist information services to our lawyers and business professionals. As Information Manager for the Benelux, you'll lead the regional information function. You'll guide our Benelux Information Professionals, manage budgets and supplier relationships, and keep a consistent, high-quality service in line with our global and regional strategy.

Reporting to the Information Management Lead, you'll work with partners, knowledge lawyers, PSLs and colleagues across Risk, IT, Client & Market Development, Thought Leadership and our AI teams. AI is changing how legal information is found and used, and you'll help decide how our information services evolve with it.

What you'll do

Lead the Benelux information function

• Coordinate Information Management across the Benelux offices, combining a consistent, high-quality service with local market and regulatory insight.
• Lead and develop the Benelux Information Professionals, from hiring and appraisals to resourcing and day-to-day support.
• Build a collaborative, service-oriented team culture focused on continuous improvement.
• Work with partners and fee-earners to understand the changing needs of our offices and strategic clients.

Manage budgets, suppliers and subscriptions

• Manage Benelux information budgets and spend controls in line with our global and regional strategy.
• Lead relationships with legal and non-legal information suppliers, covering usage analysis, service reviews, renewals and issue resolution.
• Reduce duplication, use our buying power and identify cost savings across subscriptions, systems and processes.
• Bring local market insight and user feedback to global supplier relationships and contract negotiations.

Deliver research, current awareness and thought leadership

• Provide accurate, timely and well-sourced legal, business and market research for client work, pitches, business development and strategic priorities.
• Act as the dedicated Information Management contact for designated practice groups in Amsterdam.
• Help monitor Benelux and EU legal and regulatory developments.
• Contribute research and market insight to the firm's thought leadership, client briefings and knowledge products.

Drive AI, knowledge systems and adoption

• Champion the use of AI and advanced knowledge technologies across the Benelux team and its stakeholders.
• Manage our knowledge and information applications, and work with IT, data and Knowledge Systems teams on taxonomies, tagging and metadata.
• Train lawyers and business professionals to get the most from our research platforms, current awareness tools, AI tools and knowledge systems.
• Ensure compliance with licensing, copyright, data usage, confidentiality and information governance requirements.

Qualifications

What you'll bring

• Significant experience in information management or information services, ideally within a large international legal or professional services organization.
• Experience leading or coordinating information professionals, including line management and capability development.
• A strong track record in procurement, supplier and subscription management, ideally across multiple jurisdictions.
• In-depth knowledge of legal information resources, licensing and data usage.
• Hands-on experience with knowledge systems, current awareness tools, template automation or AI technologies, and genuine curiosity about where they're heading.
• Excellent communication and stakeholder management skills in Dutch and English, with the confidence to engage senior leaders, technology teams and external suppliers.
• An analytical, pragmatic and solutions-focused approach.
• HBO or WO level education. A qualification in knowledge, information, or procurement management would be desired, and qualifications in project or risk management would be a plus.

Additional Information

What we offer

From your first day, you'll be part of a firm that invests in your growth, with the training, resources and support to keep developing your expertise throughout your career. You'll work in an international, collaborative environment at the forefront of legal knowledge and innovation, in a role with real scope and visibility across the region, and within a team whose expertise is genuinely recognized and valued.

Clifford Chance is committed to an inclusive workplace where everyone can bring their whole self to work. We welcome applications from all backgrounds and are happy to discuss any adjustments you may need during the recruitment process.