European Payments SME - Scheme Management at clearbank · Amsterdam

Trust unlocks our greatest potential. For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution. What happens when you know you’re inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We’re not expected to earn it, but we are expected not to break it. We’re trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that ‘can’ doesn’t always mean you ‘should’. What you can expect: ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank. ClearBank is a place where you can do things differently and challenge the status quo. We promote transparency, accountability and sound decision making, and we expect our people to operate within clear governance while taking ownership of their responsibilities. Reporting to the Head of Technology, we are looking for a European Payments SME to operational ownership of Payment Scheme activity for ClearBank Europe, with a primary focus on SEPA and TARGET. This is a standalone role responsible for managing Payment Scheme interactions and ensuring scheme requirements are understood, communicated and adhered to across the organisation. The role is hands on and operational, with a strong focus on coordination, compliance, and day to day scheme engagement. His role carries clear individual accountability for the coordination and management of Payment Scheme activities and requires confidence in raising issues, escalating risks and driving activities to completion. Your role includes: - Primary operational point of contact for assigned Payment Schemes (e.g. SEPA, TARGET, SWIFT), managing day to day scheme interactions and communications. - Maintaining working knowledge of Payment Scheme rules, reference manuals and documentation, and applying these in practical business and delivery contexts. - Managing Payment Scheme onboarding and ongoing assurance activities, including coordinating scheme attestations, questionnaires and supporting evidence in line with deadlines. - Receiving and managing Payment Scheme communications, ensuring relevant updates and actions are shared with appropriate business areas and that responses are coordinated and submitted on time. - Tracking changes to Payment Scheme requirements and assessing their impact, escalating issues or material changes through appropriate governance and stakeholder channels. - Coordinating Payment Scheme related testing activities, working with Technology, Product and Operations teams to support effective end to end testing outcomes. - Supporting Product Owners, IT Development Teams and Business Stakeholders by providing guidance on Payment Scheme requirements during the development and implementation of payment related products and changes. - Supporting release and change activities by contributing to testing, scheme readiness reviews and release decision processes. - Participating in delivery ceremonies, workshops and post incident reviews to provide scheme input and help ensure compliance with scheme and regulatory requirements. - Maintaining and improving Payment Scheme related processes, documentation and controls to support effectiveness, consistency and compliance. - Building effective working relationships across Technology, Product, Operations, Risk and Compliance teams to ensure Payment Scheme obligations are clearly understood and managed. What you’ll bring: Core experience, minimum 2 years of experience with: - Practical experience working with SEPA, TARGET and/or SWIFT schemes, including rules, manuals and procedures. - Experience managing or contributing to scheme attestations, onboarding or ongoing compliance activities. - Exposure to EU Payment Schemes, correspondent banking and payments operations. - Working knowledge of EU funds transfer regulations and PSD2 requirements. To succeed in this role, you’ll also need: - Ability to work independently and take ownership of defined responsibilities. - Confidence managing multiple stakeholders and coordinating activities across teams. - Clear written and verbal communication skills, particularly in explaining requirements and actions. - Ability to prioritise tasks, manage deadlines and escalate issues appropriately. - Strong attention to detail and sound judgement within a regulated environment. - A practical understanding of delivery and change lifecycles. - A continuous improvement mindset focused on making processes clearer and more effective. We are looking for motivated team players who are delivery focused and can suggest solutions as to how things can be done better, as we’re always looking to improve and do things differently. It is important that you have this mind-set too. What makes a great ClearBank team member? Does this sound like you? - You focus on solutions and positive outcomes, thinking radically and responsibly to find the best result for our customers, your colleagues and the bank; - You actively seek feedback from others to drive your growth and development, always assuming positive intent from others and develop strong, trusting relationships you’re your colleagues and customers: you really, genuinely care; - You always strive for the highest quality, but you know that done is better than perfect; you welcome a challenge knowing that they learn as you go and iterate; - ‘I’ before ’we’, isn’t in your vocabulary If this sounds like you then we encourage you to dust off that CV and apply! What we offer in return - We're flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance. - Offices – Work in a way that works for you – whether that’s in the Amsterdam office, at home, or hybrid. - Holiday – 27 days of annual leave per year, plus public holidays. - Work abroad – You have the flexibility to work outside of the Netherlands for up to 30 days in a rolling 12-month period. - Socials – Regular social events open to all. - Holiday swap – Option to swap your bank holidays to any other day of your choice. - Wellbeing – long term disability cover and accident cover. - Bigger than ClearBank – Take a couple of days per year to do something that matters to you. - Pension – We offer generous pension contribution without mandatory employee contribution. - Expense coverage – Mobile phone allowance and travel cost reimbursement. - Family – Enhanced family-friendly leave. - Personal development – We offer personal development budgets, opportunities to take part in role-related training and unlimited LinkedIn Learning. And not forgetting the biggest benefit of all. The opportunity to be part of an incredible team that’s building a tech-bank fit for the future. A little bit more about us! ClearBank is Where You Can belong: At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: - 42% of our senior management roles are held by women - Our enhanced family leave policies - Launching our partnership with Code First Girls - Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. Offer: Congratulations! Get ready to transform banking forever! Our commitment to you as a candidate: We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon! Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.