Service & Sales Representative (DTW) - Part-Time at CLEAR · Detroit

Summary: CLEAR is a company focused on creating frictionless experiences for its members. As a Sales and Service Representative, you will engage with travelers to drive membership growth while delivering exceptional customer service. Responsibilities: - Drive Membership Sales: Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments - Deliver Exceptional Customer Service: Create positive and memorable experiences for travelers, members, and potential customers by providing top-tier service and addressing any inquiries - Security and Safety Adherence: Follow all security protocols, including verifying airline documents, confirming traveler identification, and maintaining strict adherence to safety procedures - Achieve and Exceed Sales Goals: Meet or exceed daily and monthly sales targets by consistently enrolling new members through proactive engagement and effective sales techniques - Demonstrate adaptability in learning and selling a variety of products and services, with the ability to quickly pivot between offerings based on customer needs and operational priorities Required Qualifications: - Must be 18 years of age or older - High school diploma or GED equivalent required - Open availability and flexibility – ability to work various shifts including weekends and holidays - Ability to stand for up to 8 hours per day - Completion of all required airport and government security screening processes, including SIDA badge eligibility. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment - Ability to frequently lift and move luggage weighing up to 50 pounds and push occupied wheelchairs for extended distances within the airport - Must be able to stand, walk, bend, reach, and perform other physical tasks associated with assisting customers in an airport setting Preferred Qualifications: - Prior experience in sales or customer service is a plus, but we will provide the training to help you succeed! Required Skills: Sales, Security Protocols, SIDA Badge Eligibility, SF-85 Personnel Security Screening