Classique Care Services→

Field Care Supervisor at Classique… · Guildford

Mid LevelOn-siteGuildford, England, GB

Skills

uk driving licencecomputer literacyadmin skillsstaff management skillsknowledge of care standardsknowledge of care quality commissionsupervisory experiencemanagement experienceability to handle emergency situationseffective verbal communicationinterpersonal skillsknowledge of equal opportunitiesteamworkability to work under own initiativenumeracyliteracyworking with the elderlyunderstanding of other culturesfamiliarity with diversity

Job Description

Company Description

Purpose of Position

Carry out Individual Needs Assessments for new Service Users;
Conduct Risk Assessments as part of the Individual Needs Assessment and to update these as required as part of the Service User's risk management;
Carry out introductory visits every time a Care Worker visits a Service User for the first time;
To be on-call in case of emergency;
Liaise closely with Care Coordinators regarding recruitment, permanent allocation of Care & Support Workers and the writing of Care & Support Plans;
Identify any training needs of Care Workers and report accordingly;
Conduct Care Reviews and respond to Individual Review Forms completed by Care Workers;
Report any changes in a Service User to the Care Coordinator;
Monitor, supervise and mentor all Care Workers in the field;
Encourage and identify opportunities for Care Workers' continuing professional development.
Monitor all Service Users for customer satisfaction;
Ensure the accuracy and completeness of all documentation held in Service Users' homes;
Ensure that all written reports and administration is up to date;
Liaise closely with the Registered Manager and Care Coordinator in the office and report back regularly on activity in the field.

Qualifications

• At least one year's experience of field care supervision OR at least two year's experience of health and social care;

• A clean UK driving licence.

Additional Information

Essential Qualities

. We are ideally looking for someone who lives in this area and has good local knowledge (a & i)

· QCF Level 3 Management of a Service Provision within the Health and Social Care Sector, or equivalent (a)

· Supervisory or Management Experience within Health and Social Care (a & i)

· Working with the elderly (formal or informal) desirable (a & i)

· Ability to handle emergency situations (i)

· Effective verbal communication skills (i)

· Good interpersonal skills (i)

· A good knowledge of equal opportunities (i)

· Ability to work as a team member (a & i)

· Ability to work under own initiative (i)

· Working knowledge of regulatory frameworks for Domiciliary Care such as Care Standards, Care Quality Commission (a&i)

· A detailed understanding of other cultures and some familiarity with diversity

· Basic numeracy & literacy skills essential (a)

· Computer literate with admin and staff management skills (a)

· Use of own vehicle essential (a)

(a) Denotes that the evidence will be identified on the application

(i) Denotes that the evidence will be identified in the interview

(a & i) Denotes that the evidence will be identified on the application and in the interview

Special Conditions

Criminal Record Bureau Disclosures

This post will result in you having substantial contact with the elderly, sick or disables. Classique Care Services, therefore, requires that by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, the Police Act 1997, you reveal any criminal convictions, bind over orders or cautions, including those which would normally be regarded as spent. You must complete the relevant section on the application form – your application will be returned if this section is incomplete. If successful in your application you will be subject to a Criminal Records Bureau Disclosure.