Classet→
Field Service Technician at Classet in Birmingham, AL
Skills
Job Description
OWL Services is Hiring a Field Service Technician!
Location: Birmingham, AL (On-Site / Field-Based) Schedule: Full-Time | 24/7 On-Call Rotation | 30–40% Overnight Travel Pay Rate: $23.00–$25.00/hour Employment Type: Hourly
Overview
OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field.
Technicians are essential in ensuring equipment such as POS systems, alarms, and security devices operate efficiently while maintaining strong safety and service standards.
Responsibilities
- Troubleshoot, inspect, repair, and replace electro-mechanical equipment
- Diagnose issues and implement effective solutions
- Service equipment including cash registers, coin changers, alarms, and POS systems
- Complete service requests and maintenance tasks in a timely and professional manner
- Review work orders, manuals, and technical drawings
- Utilize testing devices, hand tools, and power tools
- Follow all safety procedures and company protocols
- Participate in a 24/7 on-call rotation
- Travel overnight 30–40% for installations, repairs, and upgrades
- Maintain accurate documentation using company systems and mobile tools
Must Have
- Mechanical aptitude and troubleshooting skills
- Ability to work independently and be a strong problem-solver
- Strong attention to safety and adherence to safety protocols
- Willingness to participate in a 24/7 on-call rotation
- Ability to travel 30–40% overnight
- Good driving record
- Proficiency with computers and smartphones
Nice to Have
Experience with POS systems (Verifone, NCR)
Experience working with alarm systems
Experience troubleshooting electro-mechanical equipment
Ability to complete service requests professionally and efficiently
Ability to review work orders, manuals, and technical drawings
Experience using testing devices, hand tools, and power tools
Willingness to support installations/upgrades in other regions
Paid Time Off
401(k) Retirement Plan
Health Care
Dental Insurance
Vision Insurance
Overtime Pay
On-the-Job Training
Per Diems
Growth Opportunities