Outside Sales Representative at Clark-Reliance® in Charlotte, NC

Job Summary

Outside Sales Representative

Department: Outside Sales

Reports To: General Manager

FLSA Status: Exempt

Company Summary

EMJ is a leading supplier of Steel and Aluminum Bar, Tubing, and Plate to manufacturing companies in North America and around the world. Our broad network of facilities, superior inventories, extensive value-added processing capabilities, and world-class technology enables EMJ to provide unsurpassed service to our customers.

Job Summary

The Outside Sales Representative is responsible for selling non-fabricated steel to industrial establishments, developing and maintaining customer relationships, and meeting sales targets. This role includes regular in-person visits, market analysis, and collaboration with internal departments.

What We Offer

• Medical, dental, and vision coverage with affordable employee contribution rates.
• 401(k) plan with company match up to 4%.
• Life and AD&D insurance, short- and long-term disability coverage.
• Employee Assistance Program (EAP), including counseling, legal, and financial support.
• Paid Time Off (PTO) and 9 paid holidays.
• Flexible Spending Accounts for healthcare and dependent care.
• Wellness incentives and access to LiveHealth Online.
• Employee discount program with over 30,000 deals.
• Community engagement and volunteer opportunities.
• Quarterly sales incentive program rewarding gross profit growth and territory maintenance, in alignment with company goals.

Sales Incentive Program

As part of our commitment to rewarding performance, eligible Outside Sales Representatives participate in a quarterly Sales Incentive Program. This program is designed to align sales efforts with company goals of market growth and gross profit improvement. Incentives are based on territory maintenance, gross profit growth, and performance over historical averages. Specific incentive tiers and eligibility criteria are outlined by the company’s sales management team.

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Repetitive Motion Function in the Job

Light work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work. Job Function

Essential Job Duties

• Maintain and grow current customer base.
• Prospect and develop new business opportunities.
• Introduce new products and services to customers.
• Provide market information and product knowledge to clients.
• Prepare, negotiate, and administer contracts and formal quotes.
• Investigate and resolve customer complaints and issues.
• Maintain accurate sales records and mailfile information.
• Collaborate regularly with Inside Sales and other counterparts.
• Complete and submit expense reports and call logs.
• Attend specialized product and sales training sessions.

Required Skills

Qualifications

• 2–5 years of outside sales experience, preferably in the steel or industrial sector.
• Bachelor's degree preferred.
• Proven track record of meeting or exceeding sales goals.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency with CRM systems and Microsoft Office Suite.
• Valid driver’s license and reliable transportation.