Manager, Information Technology (IT) at Clarapath in Hawthorne, NY

JOB TITLE: Manager, Information Technology (IT) LOCATION: Hawthorne, NY (on-site) TYPE: Full time, regular COMPENSATION: Competitive base salary commensurate with experience, qualifications, and overall fit, with additional benefits and opportunities for growth Clarapath is a medical robotics company based in Westchester County, NY, dedicated to transforming and modernizing laboratory workflows. Our mission is to improve patient care by increasing efficiency, reducing costs, and enhancing the quality and consistency of laboratory processes. Our portfolio includes SectionStar™ and TrimStar Pro™, innovative electro-mechanical systems designed to automate and elevate critical steps in the histology workflow. SectionStar™ delivers high-quality, consistent tissue sections, while TrimStar Pro™ streamlines and standardizes the trimming process - together enabling laboratories to operate with greater precision, throughput, and reliability. At Clarapath, we bring together experts across engineering, data science, robotics, healthcare innovation, and laboratory operations. Our R&D team drives innovation, product enhancements, and a strong pipeline of new solutions, while our manufacturing team oversees production and quality control at our ISO-certified facility. Also based in our New York headquarters are our sales, marketing, administrative, and service teams, who work closely together to ensure every customer receives a seamless, personalized experience at every touchpoint. Role Summary: The Manager, Information Technology (IT), will play a critical role in supporting and maintaining Clarapath’s technology infrastructure, systems, applications, and end-user computing environment, working closely with the Director, IT. The ideal candidate brings strong technical expertise across hardware, software, networking, cybersecurity, and IT systems, with the ability to troubleshoot issues, manage IT projects, and drive improvements to the company’s technology environment. Responsibilities: Install, configure, and maintain computers, servers, and network devices to ensure reliable performance, providing technical support to employees, as needed Install, update, and maintain company software and hardware as needed Assist in onboarding and offboarding employees, setting up accounts, and managing IT assets Deploy, scale, and maintain IT network infrastructure, ensuring secure and stable connectivity Identify, assess, and eliminate security risks while implementing network and hardware security measures Manage and implement IT security measures, including user access, data protection, antivirus software, SOC programs, and cybersecurity best practices Administer and maintain VPN, firewalls, and endpoint security solutions for secure remote and on-site connectivity Review system functionality and efficiency, anticipating and reporting the cost of replacing or updating IT equipment Maintain IT policies, procedures, and troubleshooting guides for internal use Qualifications: Bachelor’s in Information Technology, Computer Science, Computer Engineering, Information Science, or a related field (or equivalent experience) 8+ years of relevant work experience in IT support, systems administration, and network management Extensive knowledge of network connectivity, technologies, protocols (TCP/IP, DNS, DHCP, VPN, firewalls), and security Strong understanding of Windows, Mac, and Linux operating systems Familiarity with cloud infrastructure (AWS, Azure, Google Cloud) and datacenter setup Experience implementing endpoint security solutions, antivirus software, and SOC programs Strong analytical, problem-solving, and troubleshooting skills for complex IT issues Excellent communication, customer service, and collaboration skills Ability to work independently and as part of a team in a fast-paced, dynamic environment Strong time management skills to prioritize and meet deadlines Flexibility and adaptability to evolving IT needs and company growth Drive, determination, and ability to meet aggressive milestones/deadlines Flexibility and adaptability to evolving IT needs and company growth Certifications such as CompTIA A+, Network+, Security+, or Cloud certification (ex: Microsoft Azure, AWS, or Google Cloud) preferred, a plus Experience with Docker and DevOps practices, a plus Prior experience supporting IT in a startup or small company environment, a plus Company Offers: Competitive salary & equity opportunities Medical, dental & vision insurance Employer-paid life & disability insurance 401(k) with company contributions HSA & FSA options Generous PTO & paid holidays Daily catered lunch Commuter benefits Employee wellness & assistance programs Career growth & development opportunities Collaborative, innovative, and mission-driven work environment Clarapath is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, Clarapath complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.